Kerfuffle Agent Testimonial - View Agent - Good Service
Gary Horgan, Director, Martin&Co
Martin&Co needed a way to differentiate in a crowded market where 'good service' has become a baseline expectation rather than a competitive advantage.
In today's estate agency market, delivering good service is the price of entry — not a differentiator. Gary Horgan at Martin&Co uses View Agents to go further, systematically capturing, amplifying, and sharing client feedback to demonstrate service quality in a way competitors cannot easily replicate. View Agents provides the tools to turn everyday service excellence into visible, market-facing proof, helping Martin&Co stand out where it matters most: in the minds of prospective clients.
Key points
- Demonstrable proof of service quality communicated to the market
- Brand differentiation achieved beyond basic service promises
- Client feedback amplified publicly to stand out from competitors
- Reputation evidence working as a genuine differentiator at pitch stage
Good service is just the starting point — every decent agent offers that. View Agents helps us prove it, share it, and make sure the market actually knows we're doing it.