Kerfuffle Agent Testimonial - View Agent - Giving you focus
Gary Horgan, Director, Martin&Co
Martin&Co struggled to simultaneously build the company brand and develop the personal reputations of individual team members through a single coherent platform.
Gary Horgan at Martin&Co values View Agents for the clarity of focus it brings to reputation management at two distinct levels. Rather than treating the business as a single entity, View Agents enables Martin&Co to build both the company's overarching brand and the personal reputations of each team member — a dual approach that drives both recruitment appeal and client confidence. This visibility helps Gary and his leadership team direct energy where it's needed most.
Key points
- Gary says customers could leave feedback through a link without creating an account.
- The agency uses recent customer testimonials in social content and appraisal handouts.
- Company brand reputation managed and built proactively
- Individual team members gain their own reputation profiles
- Single platform covers both firm-level and person-level reputation building
- Clearer focus for leadership on what's working at every level
View Agents helps us manage two things at once — the Martin&Co brand reputation and the individual reputations of every person on our team. That dual focus is rare.