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As featured in the EA MastersBest Estate Agency Supplier Innovations 2021

Area
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Area

5 Rating based on 34 reviewsLeave Review
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Area

Helping estate agents automate. Area automatically responds to new leads, collects availability, builds a customer... Read more

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Overview

Helping estate agents automate.

Area automatically responds to new leads, collects availability, builds a customer search profile and suggests alternative properties. Area has 50+ different features to automate, prioritise the best leads and improve the performance of your estate agency.                                         

All communication is processed through the dash board, including phone, email and text messages so all customer and agent contact is controlled and efficient. Integrations are in place with all the portals, major CRM providers, outsourced centres such as Money Penny and many more.

Key benefits of the system: Happier customers, better productivity and increased profitability

Product Summary

Lead management

Centralised communication - phone, email and text.

Company real time analytics on any customer, lead, agent and advertising source

Social profiling a customer using sources such as Linkedin, Facebook, Twitter and Google

NPS - automated net promoter score

Automated property matching and analytics

Problems we solve for agents

100% Lead management control - No lead will get missed on unanswered. Customer will get responded to within 1 second of their inquiry 24/7/365.

Far greater agency efficiency - Individual agents using Area can process up to 500 leads a month with as much as 8 contact points in the first 7 days. Industry average is below 100.

Agents no longer required to manually collect data - 60%+ of customers now engage fully with Area when self registering and selecting availability.

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Claire Mardle Keatons Group Limited
6 months ago

Area has provided us with a great service from the outset, we would definitely recommend them.

Your review

Great Tool And Great Service.

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Justine Justine
11 months ago

Highly recommend

Your review

I highly recommend Area. It shows me immediately when an enquiry is received allowing me to contact them straight away. It gives me the information I need to assist in their rental search.

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Lara
11 months ago

What every agency needs!

Your review

Area is an excellent platform that has not only improved the organisation and efficiency of the agent user but the equally important customer experience ensuring that their enquiries are dealt with quickly and effectively to achieve meaningful results! Every agency that wants to channel and manage leads, increase productivity, streamline processes and ultimately provide a fantastic service to their customers needs Area!

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Will Jasper
1 year ago

Superb!

Your review

Super easy to use and process leads efficiently! Could not recommend any higher! 5 *’s

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Ryan .
1 year ago

Couldn’t recommend enough

Your review

Area helps organises your leads for you and makes it a lot easier to keep under control, don’t know how we managed before.
Couldn’t recommend it enough!!

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Olcay Aksu .
1 year ago

Great software

Your review

AREA is a very well designed, intuitive software. Leads are fed through instantly and can be called/emailed through the system making life much easier as phones and agency software are all integrated. Also a shout out to the IT team as they are really great, responsive and helpful. Would certainly recommend.

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Elliot Ford Elliot Ford
1 year ago

Area is made lead organisation easy

Your review

I have been using Area for a while now and don’t know how I organised my leads without it. Easy to use, saves time and allows you to interact with your clients effectively. Something that every agent should be using.

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Scott Jacobs Scott Jacobs
1 year ago

Superb Platform

Your review

Simple, sleek and a huge time saver!

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Ross
1 year ago

Game Changing Software

Your review

This is the best piece of revenue generating and cost saving piece of software I've used. It deals with all of your portal enquiries in an incredibly effecient manner by collating all the useful information required before first contact is made by the agent saving a great deal of time but also allowing for meaningful conversations quickly. It records how long it takes for leads to be answered, how many, from where, the actual telephone conversations had when contacted though Area (brilliant for training purposes), you can call the lead directly from your desk or from your mobile/working from home, there are loads of 'insights' which analyse all the stats, I could could go on forever!!!
It's really is a game changer - all leads now get processed quickly, none are left like they were in the past! I'm confident that all of the money we spend on advertising is being we ll taken care of when we receive leads. If there are gaps in the business we can see them easily and increase resources as required. It's immensely helpful for the team - all the info is collated in a simple but effective dashboard which is simple to use and clear what has and what needs to be done.
I cannot recommend this product highly enough, we couldn't live with out it. It's absolutely brilliant and the team are great, thank you Area!!!

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Ollie C
1 year ago

Revolutionary

Your review

Looking back now I wonder how we coped without Area. I now have every confidence that all leads are accounted for and that high customer standards are met. Automation, performance monitoring and efficiency are just a few benefits to mention. Would highly recommend to anyone contemplating of using the software.

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Video reviews

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Video and webinars

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 Kerfuffle Panel Spotlight - Area

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Kerfuffle Supplier Spotlight Panel - Moneypenny, Keatons and Area

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Kerfuffle Supplier Spotlight: Area - Modernise your agency with this new lead management software

Blog

Key Influencer Article - Nick Neill: Area exclusivity and what it really means to franchisees

Key Influencer Article - Nick Neill: Area exclusivity and what it really means to franchisees

Here’s the final part of my series of articles around the five main questions we get asked by...

Key Influencer Article - Nick Neill: Area exclusivity and what it really means to franchisees

Supplier spotlight - Moneypenny, Keatons and Area

Speakers: Joanne Tattum, Head of Estate Agents Sector. Guest Lars Gooch - Operations Director at...

Key Influencer Article - Nick Neill: Area exclusivity and what it really means to franchisees

Supplier spotlight - Area

We are joined by Kye Wheatley - Co Founder of Area. Kye has been involved in the London property...

Integrations

OnTheMarket

Vebra alto

and others

DigiVal
Expert Agent
Jupix
Kerfuffle rating: 5.0/5
Moneypenny
Kerfuffle rating: 5.0/5
OneDome
Kerfuffle rating: 5.0/5
Reapit
Kerfuffle rating: 4.8/5
Rightmove
Kerfuffle rating: 1.5/5
The Guild of Property Professionals
Kerfuffle rating: 5.0/5
The ValPal Network
Kerfuffle rating: 4.8/5
zoopla
Kerfuffle rating: 3.8/5

Onboarding

Setup / Onboarding

7 - 14 days depending on the package and complexity of the clients configuration.

Training & Support

Training - Key account users get a personalised virtual session. End users have access to in-house videos of the system.

Support - The company key account users can manage everything within the dashboard themselves. There is also a built in support function for end to end users.

Pricing

https://www.usearea.com/pricing

 

Other solutions from this group

Product range

 

 

 

Departments, categories and solutions

Solutions

Automated Marketing & Nurturing (inc Touting)
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Proactive Appointment Generation
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Category

Market Appraisal
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Prospecting
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Departments

Sales
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Lettings
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Property Management
View
Financial Services
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Auctions
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Client Services
View
Land & New Homes
View
Commercial
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Block Management
View

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kerfuffle reviews on Area

Charles Robinson Jones Robinson
2020-09-15 19:03:31

It’s extremely simple yet very effective

Charles Robinson Jones Robinson
2020-09-15 18:08:46

It’s a very simple yet extremely effective system for ensuring we maintain a high standard of response time to incoming enquires

Ben Madden Thorgills
2020-09-15 16:26:16

A clean, simple and intuitive system that not only streamlines our internal applicant management systems, but also improves the client journey at a time that is convenient for them.

Danielle Lanthier Paramount Properties
2020-09-15 15:46:19

Area's lead management platform is a streamlined system that provides us with enriched lead data and keeps our response times on track. It saves us the time of collecting basic information and gives us the tools we need to have high-quality touch-points with every lead from the very beginning. Area's reporting tools help us to see where we're succeeding and where we need to focus our efforts. The platform is easy to use and allows us to focus on what's really important: finding people their next home.

John Lipper Madison Brook International
2020-09-15 14:30:48

AREA has revolutionised our lead management. By bringing our data into one place, we are able to better manage, analyse and respond to the fast-changing nature of the sector. The team have been brilliant, whilst the software is easy to use - it has already improved in the time we have been a client.

Asad Riaz Location Location
2020-09-15 12:30:57

Gives us a seamless method of efficiently processing leads whilst managing team behaviour.

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