I've used Sort Move for the last 2 sales for my clients and they love them. They say the portal is very easy to use and a great way to sign documents and saves so much time. Chloe has been great with me and always on hand if I need anything! 5* all the way... Would highly recommend!
Dan Lawrence is so helpful, always contactable and has answered all of my questions quickly and efficiently - A great platform all round!
We've been using SortMove for a couple of months and so far it's been great. Chloe is our account manager and is so helpful. Any questions are answered quickly and ensures things run smoothly for us and our clients.
I have to say since setting up our Estate Agents and being introduced to Sort Move I love the system and how it increases our productivity saving time chasing, getting quick quotes and the fast boading process however the best thing is Dan Lawrence the Regional Business Development Manager, the support is astounding and he really is there when you need him, there is no silly question and takes the time to really help. If there is anyone to aspire to be and ensure we are like that it is him.
Daniel Lawrence approached me about incorporating Sort Move into our business and we have been very happy with the results. Dan is always on the end of the phone should we need to ask a question and i very knowledgeable!
I have been really pleased with the level of support, professionalism and knowledge that Dan Lawrence has shown me and my team. It is always a pleasure to speak to Dan and he will always make time to help me and my team whenever we need it. Thankyou Dan
Having dealt with sort now across multiple transactions the three things I think they have done fantastically well is; user experience, speed to completion and client communication. Having been in the industry for the last decade and having made thousands of transactions it’s encouraging and relieving to find a firm so committed to making sure the customer experience is untarnished by our archaic legal process of purchasing or selling property. My clients have been incredibly pleased, most dealing with Charlotte Brown, who’s been a real advocate for them. Very much impressed by the information available on their portal as well as the human beings behind it.
I’ve worked with Chloe and Laura on a number of cases now and found them to be both helpful and quick to respond which has been essential when dealing with our auction legal packs.
Having worked alongside both Dan & Rebecca for some time i always find that they are easy to contact and step in when needed on both the sort move platform and via email. They are approachable and always on hand to help or give any guidance. The sort move platform is easy to use and navigate, the escalate feature is very useful for if we need that extra push for a response from solicitors; it is reassuring to know that Dan and Rebecca are always straight onto any potential issues with communication.
As a small sales team we are massively reaping the benefits of the platform Dan has introduced to us so far. Dan provided an excellent introduction and overview which I was able to implement and secure business from my valuations the very next day. We've gone from missing out on referrals' elsewhere due to not getting quotes back timely to using the quote and refer system to secure vendors and buyers on day one, our solicitors pipeline is now 8 in the running, with 5 secured so far in just one month.
Dan has kept in touch to offer insight and answer any questions whilst we familiarise with the platform and on a customer level he has even extended a personal touch to one of our vendors who was an older gentleman who found the digital format was not quite suited to him so Dan has aided him in continuing down the more traditional route where usually we could have lost business here.
Being in and out of the office, the auto-updates are a hugely beneficial in offering us a snapshot of each case. The platform is equally as easy to navigate when we have a more in depth look at each case and the agent toolkit and pdf brochures are ideal for quick on the go learning.
Having a large letting portfolio at Smooth Moves we often have landlords who decide to sell but not buy on so the sale only and fast track services will also come into their own soon enough for us.
Overall Sort Move with Dan's friendly and helpful representation have definitely changed our progression game and bridged a gap between agent and conveyancer which can often be unnecessarily strained and disorganised. This platform just makes sense and we would highly recommend. Thank you Dan for enlightening us!