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SME Professional

About SME Professional

The home of integrations and innovation, SME Professional is a market-leading cloud property management software. SME Professional is designed to save you significant time, reduce operational...

SME Professional reviews: 8 reviews on Kerfuffle

  • 8 agent reviews on Kerfuffle, rated 5.0 out of 5.

Counts from other sites are shown as they appear there and are not part of the Kerfuffle rating.

SME Professional reviews from estate and letting agents

Rated 5.0 out of 5 from 8 agent reviews left on Kerfuffle. Latest review November 2025.

5 out of 5 · Would recommend!

I have used SME software in 2 different roles, a letting agency and now a church charity and have found the software not to miss a beat and the support team to be speedy and accurate with their help when required. I would recommend attending some webinars to become more familiar with the software as those helped me when starting out.

Housing & Loan Fund - The Church of Scotland · November 2025

5 out of 5 · Excellent Support

Lovely system to use and the support from the SME team is invaluable. I would highly recommend them.

Ritehome · August 2025

5 out of 5 · Cannot rate them enough

We have been clients of SME Professional for 7 years now and can’t rate them highly enough. The portal always performs as you would wish, and the staff are extremely helpful in dealing with any queries. As and when there are changes in legislation it's adapted to ensure processes can be changed accordingly.

Dove Davies · June 2025

5 out of 5 · Excellent

Excellent I have been using SME for nearly 5 years and can highly recommend them. My client accounts payments are secure & easily managed. Many integrations with marketing portals, utility companies and insurance companies, make things fast & effective. Customer service via the support team when needed is excellent. Thank you, SME!

Kerfuffle reviewer · June 2025

5 out of 5 · Would recommend 100%.

Been a client of SME Professional for a decade now and we can’t speak highly enough of the software and team. The system itself is beautifully reliable and fast, with a clean design that is easy to use and get to grips with. Which considering the amount of data it holds is all the more impressive. On the odd occasion we have needed to contact support, they have responded quickly and always resolved the issue.

Lawson Thompson · June 2025

5 out of 5 · Excellent support from SME

We've recently partnered with SME Professional on our Notify service and have been working closely with Christian and Lindsay who have been super helpful and friendly!

Kerfuffle reviewer · June 2023

5 out of 5 · Best letting software on the market

Tay Letting switched to SME Professional a couple of years ago and have been highly impressed by the system’s functionality and how it’s allowed us to grow our properties under management to over 2000. Fraser and his team at SME are quick to offer support and are willing to implement changes to the system when new ideas are presented to them. Having worked in the letting industry for 20 years, I can say, without hesitation, that SME Professional is one of the best all-round letting management software packages on the market.

Operations Director / Manager, Tay Letting Ltd · February 2023

5 out of 5 · Review from the 2020 Best Estate Agency Supplier Guide

Which Is The One I Use The Most. Very User Friendly And Intuitive Software. Keeps All Our Information In One Place And The Support Staff Are Very Efficient And Friendly On The Rare Occassions We Need To Use Support.

Burgh Property Services Ltd · November 2020

Awards and recognition

  • Kerfuffle 2023 Supplier Award, Accountancy & Finance Software: Bronze winners list
  • The Negotiator Awards 2025 Supplier of the Year: Agency Software: Silver winners list
  • The Negotiator Awards 2024 Supplier of the Year: Technology (Agency Software): Silver winners list

Frequently asked questions about SME Professional

How many reviews does SME Professional have?

SME Professional has 8 reviews on Kerfuffle. Kerfuffle reviews are left by estate and letting agents. Counts from other sites are shown as they appear there and are not part of the Kerfuffle rating. Some people review on more than one site.

What is SME Professional's rating on Kerfuffle?

SME Professional is rated 5.0 out of 5 from 8 agent reviews on Kerfuffle. The rating uses Kerfuffle reviews only.

Has SME Professional won any awards?

Yes. SME Professional's awards on file include The Negotiator Awards 2025 Supplier of the Year: Agency Software: Silver, The Negotiator Awards 2024 Supplier of the Year: Technology (Agency Software): Silver and Kerfuffle 2023 Supplier Award, Accountancy & Finance Software: Bronze. Awards are recognition only and do not change the Kerfuffle rating.

How do I book a demo with SME Professional?

Use the Book a demo button on this page and SME Professional will be in touch. It is free for agents.