HAVN Property Management Ltd
HAIVN is AI-powered property management software built for independent letting agents. Embedded AI agents work across... Read more
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Overview
HAIVN is AI-powered property management software built for independent letting agents.
Embedded AI agents work across your portfolio automatically — checking compliance, triaging maintenance requests, drafting tenant communications, chasing arrears, and flagging risks before they become problems. Not a bolt-on. Not a chatbot. Real automation that saves your team 2-3 man hours per property per month.
Built from scratch for the post-Renters' Rights Act world. Periodic tenancies, Section 13 rent increases, new possession grounds, compliance tracking — all native, not patched onto a pre-RRA system.
Three portals. One platform. Agent, landlord, and tenant views with role-based access, real-time compliance dashboards, maintenance dashboard, and financial reporting. Everything your team currently does across 3-5 disconnected tools, in one place.
Transparent pricing: Starter £79/month (up to 10 properties), Growth £149/month (up to 50), Professional £299/month (per 200 properties). 15% discount on annual billing. Plus 0.25% transaction fee on managed rent — scales with your success, not your headcount. No hidden fees.
Founded by Alex Johnstone — CFA charterholder, listed-company CFO, and active property investor who built HAIVN to solve problems he experienced firsthand.
Problems we solve for agents
Letting agents are drowning in admin.
The Renters' Rights Act has added compliance obligations that didn't exist six months ago. Your team is tracking deadlines across spreadsheets, chasing tenants on WhatsApp, drafting arrears letters manually, and fielding the same maintenance questions on repeat. Meanwhile your CRM hasn't changed.
HAIVN replaces the busywork. Six AI agents handle compliance monitoring, maintenance triage, tenant communications, arrears chasing, and financial reporting automatically — across your entire portfolio. Your team focuses on relationships and revenue. The software handles the rest.
Reviews
Transparent pricing: Starter £79/month (up to 50 properties), Growth £149/month (up to 150), Professional £299/month (unlimited). 15% discount on annual billing. Plus 0.25% transaction fee on managed rent — scales with your success, not your headcount. No hidden fees. No "book a demo to see the price."
Setup / Onboarding
2-4 weeks
Training & Support
Onboarding & Training
Every new agent gets a dedicated onboarding programme led by HAIVN's founder, not a junior account manager.
Week 1 — Setup & Migration We handle everything: portfolio import, property data, tenancy records, compliance certificates, and tenant details migrated from your existing system. Your team doesn't need to re-key anything. Typical setup: 3-5 working days depending on portfolio size.
Week 2 — Live Training Two 45-minute sessions tailored to your team. Session 1 covers the admin portal: property management, compliance dashboards, AI agents, maintenance workflows, and financial reporting. Session 2 covers the landlord and tenant portals so your team can confidently walk clients through their experience. These can be recorded for future staff onboarding.
Week 3-4 — Guided Go-Live We run alongside your existing processes for the first two weeks of live use. Daily check-ins to resolve any issues in real time. Your team uses the platform on real work with a safety net.
Ongoing Support Founding Agents get dedicated email and phone support direct to the founding team — no ticket queue, no chatbot wall.
Response target: under 2 hours during business hours.
Monthly product update calls for founding agents.
Founding Agents get priority access to new features and beta releases
Upcoming: Knowledge base and video tutorials for common workflows
Product range
www.haivn-property.ai
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