MoxiWorks
MoxiWorks is a Bellevue, Washington-based real estate technology platform founded in 2010 as a spin-off from... Read more
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Overview
MoxiWorks is a Bellevue, Washington-based real estate technology platform founded in 2010 as a spin-off from Windermere Real Estate. The company was built by practitioners inside a working brokerage before becoming an independent entity in 2012, and that operator-led DNA still shapes how the product behaves today.
Ownership is a real differentiator. MoxiWorks is backed by three of the largest independent brokerages in the United States — Windermere Real Estate, Long & Foster Companies, and Howard Hanna Real Estate Services — alongside Vector Capital, a $4B+ middle-market software-focused private equity firm. Vector made a meaningful growth equity investment in 2019 and a further significant capital injection in January 2025 to fund the company's AI-first transformation. Eric Elfman, formerly of Onit, was appointed CEO in June 2024.
At scale, MoxiWorks powers 800+ brokerages, 400,000+ agents, generated ~$56M ARR in 2024, and reports 94% customer-support satisfaction.
Social Channels
- LinkedIn: linkedin.com/company/moxiworks (6,540+ followers)
- X / Twitter: x.com/MoxiWorks
- Facebook: facebook.com/moxiworks
- Instagram: instagram.com/moxiworks
- YouTube: youtube.com/@MoxiWorks
Contact
- Demo (primary entry): moxiworks.com/book-a-demo/
- UK demo / Early Access: moxiworks.com/book-a-demo-rise-uk/
- General enquiries: moxiworks.com/contact-us/
- Support KB: support.moxiworks.com
- HQ: Bellevue, Washington, USA
Problems we solve for agents
MoxiWorks tackles four interconnected pain points that brokerages face in a competitive market. Agent retention and productivity sits at the top — top agents don't leave for splits alone, they leave when the systems they're given fail them. A single branded platform reduces friction and the data shows it: agents using MoxiEngage see a 53% YoY increase in transaction count.
Inconsistent follow-up and sphere neglect is the second pain. Most agents lose business from poor follow-up, not a shortage of leads. RISE, the company's AI platform, surfaces the five contacts most ready to transact each day, predicts buyer and seller intent within 30/60/90-day windows, and runs personalised email follow-ups automatically without the agent having to initiate.
The third pain is tech-stack fragmentation — bolting together CRM, website, email, ads, and CMA tools from different vendors creates data silos and login fatigue. MoxiWorks consolidates all of it under one brokerage-branded login. The fourth is manual marketing execution: MoxiImpress fires listing marketing — print, digital, social — automatically when an MLS status changes, saving the brokerage base 10M+ hours annually.
Reviews
MoxiWorks runs as an open platform — MoxiCloud — with 150+ proptech partner integrations. Confirmed named partners include:
- E-sign & transactions: DocuSign (Rooms for Real Estate integrated into MoxiEngage), Dotloop, Earnnest (digital escrow).
- MLS / property data: Multiple MLS systems (front- and back-office); Dataloft powers UK market insights inside RISE; Zillow Reviews embeddable in MoxiWebsites.
- Lead gen & nurture: RealScout, HomeStack (branded mobile apps), RealReports (AI property reports), Roomvu (local-expertise video), Boomerang DM (direct mail), VoicePad (voice lead gen), RateMyAgent.
- Social & marketing: SOCi (AI co-marketing), Canva (two-way listing-data integration, new 2026), Zip Your Flyer, Virtuance (AI photography).
- Workflow & analytics: API Nation (connects to CINC, KVCore, Lofty, BombBomb, Prime Street, HomeStack), Brytecore (website analytics), Lone Wolf Technologies.
- Canada: CENTURY 21 Canada HUB21 partnership (2021).
- UK industry systems: Reapit — UK estate agency CRM and operations platform; integration enables UK brokerage data flow into RISE alongside Dataloft market data.
MoxiWorks does not publish pricing on its website. All sales are brokerage-level contracts via demo and quote. RISE is brokerage-purchase only and scales per agent.
The most concrete public data point — from a c.2021-22 Realogy Open Enrollment FAQ — listed the standard retail price for the full suite at ~$45/agent/month, with a minimum ~$50,000/year brokerage commitment and ~150-agent minimum, plus a one-off setup of ~$12,500 (+$3,750 for MoxiImpress). These are pre-RISE figures and may not reflect 2026 pricing.
Quote on application — primary contact is moxiworks.com/book-a-demo/. UK-specific demo: moxiworks.com/book-a-demo-rise-uk/.
ROI
Wallace Real Estate — The flagship public case study. Headline results across the full Moxi suite: 8x better ad performance, 48% email open rate (vs 22% industry average), 288% CRM growth, and 2,600+ CMAs built in a year. COO Claudia Stallings: "When our agents walk in with a MoxiPresent presentation that is branded and set apart, we are wowing clients." The Group, Inc. — Full-suite customer running on MoxiWorks for sphere-based selling (Ninja Selling methodology). Broker/Partner Christie Duggar: "Moxi has helped us win listings. It's an all-encompassing program that allows us to really put our best foot forward." Michael Saunders & Company — 650-agent Southwest Florida independent that renewed its strategic partnership with MoxiWorks in March 2026. CMO S.J. Yun: "What stood out most was MoxiWorks' ability to combine intelligent automation with the personalised service our brand is known for." Platform-level stats: 53% YoY transaction-count uplift among MoxiEngage users; 3.5x more sold listings among MoxiPresent users; legacy data showed MoxiPresent users earned $47K more and 1.5x higher commissions than non-users.
Setup / Onboarding
Typical implementation is 6 to 12 weeks from kick-off to Go Live, varying by product count and the brokerage's pace of collaboration. Five phases:
- Week 0 — Kick-Off Call. PM gathers branding, agent roster, and MLS approval forms.
- Weeks 2-4 — Implementation. Technical setup, branding, MLS data feeds. Brokerage admin preview before agents see anything.
- Weeks 1-4 — Admin Workshops. Customised training for the brokerage's admin team.
- Weeks 1-4 — Agent Launch. MoxiWorks Education Department runs live Zoom training.
- Post-launch — Adoption Phase. Dedicated CSM takes over.
MoxiWorks provides the tools and education; the brokerage is responsible for content personalisation. At least one internal admin/tech contact is recommended.
Training & Support
MoxiWorks operates a structured multi-layer support model. Onboarding is led by a dedicated Onboarding Project Manager who runs the brokerage from kick-off to Go Live. After launch, every brokerage is handed off to a dedicated Customer Success Manager (CSM) for adoption, business reviews, and escalation.
Self-service is delivered via the MoxiWorks Knowledge Centre, MoxiWorks Learning (self-paced e-learning), live webinars, and a 24/7 support centre with email ticketing and live chat. For brokerages without internal capacity to build out content, Tech Concierge Services are available as a paid add-on. ActivePipe support runs through a dedicated email channel. Reported support-satisfaction score: 94%.
- HousingWire Tech100 Real Estate — 2022 (jointly with ActivePipe), 2023, 2024.
- Inc. 5000 Fastest-Growing Private Companies in America — 2022, 2023.
- Inc. Pacific Region Fastest-Growing Private Companies — 2023, 2024.
- RISMedia Real Estate Newsmakers — 2021, 2022, 2023, 2024 (Jim Crisera & Dave Greenbaum named "Futurists" 2024).
- SOC2 Type II compliance across all products. CCPA and PIPEDA compliant.
- The Moxi Fund has raised $175,000+ for community causes since 2013.
Product range
- RISE — Native-AI flagship (launched Nov 2025). Brings CRM, email automation, CMAs, social, and predictive AI into one platform. Available to brokerages, teams, and agents across North America; UK Early Access live.
- MoxiEngage — Real-estate-specific CRM with MLS, Gmail/Outlook, and calendar integration. 53% YoY transaction uplift among adopters.
- MoxiPresent — Industry-leading CMA and presentation builder using live MLS data. Agents using it see 3.5x more sold listings.
- MoxiImpress — Automated print, digital, and social marketing triggered by MLS status changes. 10M+ hours saved across the customer base annually.
- MoxiPromote — Self-serve digital ads platform — Google, Meta, search, display — with MLS-triggered ad automation.
- MoxiWebsites — Drag-and-drop website builder for brokerage, office, team, and agent sites. ADA + RESO compliant, IDX integrated, leads flow into MoxiEngage.
- MoxiTalent — Recruiting platform using agent contact and MLS production data to rank prospects and run targeted recruiting campaigns.
- MoxiHub — Brokerage intranet for internal comms and document sharing.
- ActivePipe — Behaviour-triggered email nurture (acquired 2022). 48% open rate (vs 22% industry average) per Wallace Real Estate.
- MoxiInsights — Agent-purchasable add-on bringing public-records consumer intelligence into MoxiEngage.
Note: MoxiBalance (back-office accounting) was divested in 2025 — confirm current status with MoxiWorks directly.
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