Richard Durrant

Commercial and Strategic Director

Teaboy to Managing Director to umm, umm Kerfuffler!! (Simon refers to me as ‘rent boy’ which he claims is due to my lettings background but I’m not convinced.) I have spent the past 24 years in the property industry, starting as an office junior (before the days of Rightmove and CRM’s) and ending up as the MD of a 12 branch estate agency group. My journey also included setting up and then exiting two small estate agencies, 9 months as the Commercial Director of an online agent, and just over a year as the CCO of a private equity firm. 

Where do I fit into Kerfuffle? Officially as the Commercial and Strategic Director, in normal language. Part of my role is working with some of the Kerfuffle suppliers on product design, giving them an agent's angle on what works and what doesn’t. I also work with them on their strategy. The second part of my role is working with a number of agents on a consultancy basis, from helping with the implementation of new products to problem shooting and compliance. The final part of my role is to try and stop Simon from spending our revenue on pink merch!

Whilst I don’t claim to be an expert, I have certainly made every mistake possible, so maybe my value comes from advising you what not to do.

Meet the team

Simon Whale

Chief Kerfuffler & Founder

There are far too many 'best-kept secrets' in this industry, so it's my aim no MY mission to make sure that the best agents have the best partners at their disposal for the best possible price....View bio

Emmeline Gale

Kerfuffle Dream Alchemist

You might be reading my name and thinking “that’s an unusual one.” Well here’s an interesting fact about me to kick things off – I am the great great niece of Emmeline Pankhurst – leader of the...View bio

Janaki Kumar

Kerfuffle Marketing Jedi

Janaki’s the name, marketing’s my game. When not hearing a million variations of my name during a zoom meeting – don’t worry, I definitely see the funny side of it but for those wondering it’s...View bio

Fam Ahamed

Kerfuffle Consultant

I've been in the property industry for over 13 years and started my journey at The Daily Mail Group Trust working with FindaProperty/Primelocation and Globrix. I've also worked for One Dome and...View bio

Sarah Blair

Key Account Manager

No relation to Tony before anyone starts hating! Prior to joining Kerfuffle I worked for a leading EDM provider for seven years, working with many estate agents across all areas of email marketing....View bio


Digital Marketing Apprentice

Most people mistake me for a hairdresser but I promise you I am not. I'm a full time digital marketing wizard. I have been in the industry for 3 years now, first starting off as an App Developer and...View bio

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Let me do all the hard work and recommend products based on three simple questions

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