Q3 Autumn Rankings: Tenant Referencing · Q3 2026
The best tenant referencing services for UK letting agents in 2026
LetHQ is ranked first in the Q3 Autumn Rankings 2026 for tenant referencing services for letting agents, scoring 67, ahead of Goodlord (Vouch) (61) and Van Mildert (60). The ranking uses 149 reviews UK agents have left on Kerfuffle.
Tenant referencing, credit checks and rent protection, ranked on what UK letting agents have actually said about them on Kerfuffle.
A slow reference loses you the tenant and a weak one loses you the landlord. Speed, accuracy and someone to call are what agents write about most.
How we score: rating 45%, review volume 40% and review sentiment 15%, from Kerfuffle agent reviews only, with recent reviews counting for more. Nobody can pay to change their position. See the full method
149agent reviews analysed
6suppliers ranked
4.89average agent rating
The ranking at a glance
How to choose
- Speed. Ask for average turnaround on a straightforward case and on a complex one, such as self employed or guarantor.
- CRM link. Check the integration with your lettings software, so applicant details are not keyed twice.
- Rent protection. If you sell rent guarantee or legal cover, check which insurer stands behind it and what it excludes.
- A named handler. Most of the strongest reviews here name the person who handled their cases. Ask who yours will be.
The full list
1
Referencing and rent protection
Tenant referencing, credit checks and rent protection insurance for residential and commercial lettings, with no set up fees or monthly charges.
- Agent reviews
- 12
- Average rating
- 5.0 / 5
- Review sentiment
- 87 / 100
Limited review volume
“LetHQ were recommended to me by another property professional and I have not been disappointed. Their platform is straightforward to use, their prices fair, the product choice comprehensive and the turnaround time and referencing reports excellent.”
Kerfuffle reviewer · April 2026
“We use these guys in our rentals and I find the service very good and efficient they deserve their 5 stars from us”
Jukes Estates · April 2025
2
Lettings platform and referencing
A lettings platform for the whole pre tenancy process. Most Kerfuffle reviews on this listing are for Vouch, the referencing service Goodlord bought in 2020.
- Agent reviews
- 60
- Average rating
- 4.92 / 5
- Review sentiment
- 83 / 100
“So easy and quick and all the information is stored securely for future reference. Wouldn't use any other referencing service.”
Regent Estates · September 2021
“Vouch was certainly a game changer for us. The system is extremely effortless to use and has saved us a lot of time during the last three years. Great value for money. Keep up the good work Vouch!”
BILL WYCH · June 2021
3
Tenant referencing for letting agents, integrated with most of the major estate agency software.
- Agent reviews
- 46
- Average rating
- 4.98 / 5
- Review sentiment
- 87 / 100
“An easy to use efficient referencing service. The integration with RPS makes the whole process seamless, highly recommended.”
Matthews of Chester · December 2020
“The speed of service with the all important personality. The understanding of our needs as an agent, and those of a tenant/landlord are not always aligned. Communication, its importance at such a pressured time in the process of a prospective tenancy for tenants and agents, is very considered.”
Dawsons · January 2020
4
A tenant referencing company built by a team with over 25 years of industry experience and a focus on customer service.
- Agent reviews
- 19
- Average rating
- 4.95 / 5
- Review sentiment
- 92 / 100
“We were very pleased with our first use of Letmojo. Debbie kept us informed of the progress of our three applicants for a HMO and advised us on what information we should be looking for and should or should not share with the applicants. We will be using the service again”
Business Owner, Barford Homes · September 2022
“Great service received from Letmojo and our Account Manager. Always there when we have a question, no matter how random! Very easy online form to complete and easily accessible completed reports sent through. Very confident in recommending Letmojo.”
Marsdens Property Management · June 2021
5
Tenant checks for UK letting agents, with a dedicated account handler. Part of the Hazelton Mountford Group.
- Agent reviews
- 5
- Average rating
- 4.00 / 5
- Review sentiment
- 84 / 100
Limited review volume
“Over the years we have used a number of referencing agencies and HM Referencing are by far the best referencing company on the market. Steph and Sarah are always available to speak to on the phone, deliver an efficient service and in-depth references. Thank you for all you help.”
Fisher German · December 2021
“HM have been great from the start. Over the years, we have had offers from other referencing companies but never got on with them like we do with HM. The access to the portal is great, easy to use. Shout out to Sarah Jones who is always quick to act and very helpful!”
Downer & Co Lettings · December 2021
6
Referencing, insurance and legal
Tenant referencing, landlord insurance and legal services for letting agents.
- Agent reviews
- 7
- Average rating
- 4.43 / 5
- Review sentiment
- 54 / 100
Limited review volume
“LegalforLandlords have us covered when it comes to Legal Services. Excellent advice, and great service”
Luke Miller & Associates · November 2020
How we ranked them
Every supplier on this page is ranked by its Kerfuffle Evidence Score, built only from reviews UK estate and letting agents have left on Kerfuffle. Nobody can pay to change their position.
The score combines three things.
- Rating, 45%. The average star rating, adjusted so a supplier with a handful of five star reviews cannot outrank one with hundreds of consistently strong ones.
- Volume, 40%. How many agents have reviewed the supplier.
- Sentiment, 15%. What agents actually wrote. An Ai language model reads every review and scores it from 0 to 100 on its wording alone, ignoring the stars, so an agent who never gives five stars but clearly loves a supplier still counts in their favour. 50 is neutral and 90 or above is enthusiastic advocacy.
Recent reviews count for more, because they say more about the service agents get today. A review from the last 12 months counts in full, one that is one to two years old counts two thirds, two to three years old one third, and anything older 10%. This applies to all three measures above. Ages are measured at the end of the quarter, so a review counts in full for a whole year and there is nothing to gain from timing reviews.
Duplicate listings for the same company are merged and duplicate reviews are removed before scoring. Suppliers need at least five unique agent reviews, published by the end of the quarter, to be ranked. Suppliers below that are not yet ranked.
This edition covers Kerfuffle reviews published up to 30 September 2026. We refresh these pages every quarter.
Q3 Autumn Rankings awards. Awards come from the same review evidence as the ranking and cannot be bought. Each award below has at most one winner per category.
- Leader. Ranked No. 1 in the category.
- Runner Up. Ranked No. 2 in the category.
- Highest Rated. The best adjusted star rating, among suppliers with at least 15 reviews.
- Momentum Leader. The most agent reviews in the 12 months to the end of the quarter.
- Agents Love Us. The warmest review wording on the sentiment measure above, among suppliers with at least 15 reviews.
- Rising Star. A ranked supplier whose first Kerfuffle review arrived in the 24 months to the end of the quarter.
- Most Reviewed. The most agent reviews in the category.
On this page, Highest Rated and Agents Love Us also need at least 24 agent reviews in the 12 months to the end of the quarter, about two a month. Where no supplier meets that, the award is not given this quarter. From the next edition, Momentum Leader will need the same 24 reviews.
Q3 Autumn Rankings standards. These are not contests. Every ranked supplier that meets the standard earns the badge.
- Highly Rated. An average of 4.8 stars or more from at least 15 agent reviews.
- Consistently Reviewed. At least five agent reviews in every month of the quarter.
Our independence
Compare The PropTech is run by Kerfuffle. Some suppliers on this page pay Kerfuffle for membership or marketing. That has no effect on the ranking, which is calculated from review data alone. Any paid feature will always be labelled as sponsored and shown separately from the ranking.
Questions agents ask
What is the best tenant referencing company?
On current Kerfuffle review evidence, LetHQ leads, with the strongest flow of recent agent reviews in the category. Goodlord (Vouch) and Van Mildert follow, both with more reviews in total.
How long should tenant referencing take?
Simple cases are often done within a day or two. Self employed applicants, guarantors and overseas tenants take longer. Ask each supplier for its real averages.
Is rent guarantee insurance worth offering?
It can be an extra income line and a reason for landlords to choose you, but only if the cover is solid. Check the insurer and the exclusions before you sell it.
Used one of these suppliers?
Your review moves the ranking. Open any supplier above and leave a review on Kerfuffle.
Browse all suppliers
Supplier and missing from this list?
Rankings only use Kerfuffle agent reviews. If you work in this category, get in touch to claim your profile and start collecting reviews.