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The Depositary

A digital platform providing transparent and automated deposit return management for agents and tenants.

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About The Depositary

We remove 90% of your ‘end of tenancy’ admin whilst simultaneously delighting tenants with a transparent, simple, any-time online service. Easy to use & fully customizable our online app will...

The Depositary reviews: 52 reviews on Kerfuffle

  • 52 agent reviews on Kerfuffle, rated 4.9 out of 5.

Counts from other sites are shown as they appear there and are not part of the Kerfuffle rating.

The Depositary reviews from estate and letting agents

Rated 4.9 out of 5 from 52 agent reviews left on Kerfuffle. Latest review August 2025.

5 out of 5 · A must in property management!

Since using The Depositary, the end of tenancy process has become much more streamlined, really easy to use for property manager and tenants alike. The team are amazing if you need help with anything technical. I used it in a previous company I worked for and introduced it to the company I am with now, it’s a must in property management!

Hutton Parker · August 2025

5 out of 5 · Deposit Returns Made Easy

Great platform make the deposit return easy, should you have any issues Depository team offer great support.

Swindon Home Finders · August 2025

4 out of 5 · New AI function is brilliant! Massive time saver

We have been using Depositary for 3 years now, and love it! The team are always so helpful any time there is a query and you get a really personal service. It streamlines the process of deposit deduction and return. The new AI function is brilliant, it really speeds up negotiating and its great how it utilisesthe tenancy agreement and laws in its responses. Highly recommend :)

Maxine Lester · August 2025

5 out of 5 · A solution for agents created by an agency at the top of their game

A dull, tedious and often thankless process has been illuminated by the incredibly fun and vibrant team at The Depositary, not happy to simple enjoy their early success, they form meaningful and lasting relationships with all their partner agents, to ensure the platform evolves for the good of all involved. A must have.

Business Owner, Paramount · August 2025

5 out of 5 · A Game-Changer for Managing End-of-Tenancies Efficiently

We have been using The Depositary platform for our end-of-tenancy processes at Martin & Co Chelmsford, and it’s made a noticeable difference to how we manage tenant move-outs. The platform offers a clear, structured timeline that helps guide both tenants and our team through each stage from notice to vacate right through to deposit resolution. One of the biggest benefits for us has been the transparency and automation it brings. Communication is streamlined, and the system ensures that nothing is missed. It helps manage expectations and keeps everyone accountable throughout the process. The...

Martin & Co Chelmsford · July 2025

4 out of 5 · Depository are great for handling Deposits swiftly and easily

Great system that is easy to use

Lettings Manager, SandersonsUK · July 2025

5 out of 5 · Having this should be a no brainer in your proptech

Literally the best bit of proptech to be invented in years which keeps getting better and better. It massively reduces the time, stress and energy involved in ending a tenancy and dealing with the deposit. I'm excited about the latest AI release but haven't used it just yet. I love it not just to reduce my time, but also for my Let Only Landlords, it gives them one more reason to use my services as it makes it so much easier for them as well.

Business Owner, Franklin Residential Limited · July 2025

5 out of 5 · Easy system to use with great support

We have been using the platform for a few years now and although initially dubious, have been more than pleasantly surprised with the ease of use, processes are streamlined and easier for our team and tenants alike. The support team are speedy to respond and very helpful in explaining the system.

Administrator, Cooper Green Pooks · September 2024

5 out of 5 · Don't tell my boss, but it makes my job easier!

Such a time saving piece of tech, it takes so much of the hard work out of End of Tenancy nightmares. The team are so helpful and supportive too, which is always helpful if we ever need a little assistance.

Administrator, base property specialists ltd. · September 2024

5 out of 5 · Game Changer - The One Piece of "Must Have" Tech For Your Office

Every now and then you come across a platform that is a genuine game changer and The Depositary is exactly that. Undoubtedly The Depositary will become a platform used by everyone in our industry. The automation is sleek - the importation and "reading" of your inventory and then the delivery into chargeable deductions is concise and beautifully executed. It literally saves hours and hours of time and removes human error. The game changer though is how a proposed deduction is viewed by the tenant. The presentation is such that it is so much easier for the tenant to make an informed decision...

MyLondonHome · September 2024

Awards and recognition

Kerfuffle Q3 Autumn Rankings 2026

Kerfuffle Q3 Autumn Rankings 2026: Highly Rated, Property management

Ranked on agent reviews only. See every Kerfuffle ranking

  • Kerfuffle 2022 Supplier Award, Deposit Protection: Gold winners list
  • Kerfuffle 2021 Best Estate Agency Suppliers Guide, Best Overall Small: Runner-up winners list
  • ESTAS 2026 Best in Sector: End of Tenancy Deposit Management winners list
  • EA Masters 2023 Best EA Supplier: Small: Silver winners list
  • EA Masters 2023 Best EA Innovation: Bronze winners list
  • EA Masters 2020 Best EA Supplier: Small: Runner-up winners list
  • The Negotiator Awards 2025 Supplier of the Year: Apps: Gold winners list
  • The Negotiator Awards 2024 Supplier of the Year: Technology (Apps): Silver winners list
  • The Negotiator Awards 2023 Supplier of the Year: Technology (Apps): Highly Commended winners list
  • The Negotiator Awards 2022 Supplier of the Year: Technology (Apps): Gold winners list

Frequently asked questions about The Depositary

How many reviews does The Depositary have?

The Depositary has 52 reviews on Kerfuffle. Kerfuffle reviews are left by estate and letting agents. Counts from other sites are shown as they appear there and are not part of the Kerfuffle rating. Some people review on more than one site.

What is The Depositary's rating on Kerfuffle?

The Depositary is rated 4.9 out of 5 from 52 agent reviews on Kerfuffle. The rating uses Kerfuffle reviews only.

Has The Depositary won any awards?

Yes. The Depositary's awards on file include ESTAS 2026 Best in Sector: End of Tenancy Deposit Management, The Negotiator Awards 2025 Supplier of the Year: Apps: Gold, The Negotiator Awards 2024 Supplier of the Year: Technology (Apps): Silver and EA Masters 2023 Best EA Supplier: Small: Silver, plus 6 more listed on this page. Awards are recognition only and do not change the Kerfuffle rating.

How do I book a demo with The Depositary?

Use the Book a demo button on this page and The Depositary will be in touch. It is free for agents.