Q3 Autumn Rankings: Lettings and Property Management · Q3 2026
The best property management tools for UK letting agents in 2026
Keyzapp is ranked first in the Q3 Autumn Rankings 2026 for property management tools for letting agents, scoring 71, ahead of PayProp (70) and ResiSure (70). The ranking uses 305 reviews UK agents have left on Kerfuffle.
Key management, deposits, rent payments, repairs, safety testing and property monitoring, ranked on what UK letting agents have actually said about them on Kerfuffle.
Property management is a lot of small jobs that go wrong in public. These are the tools agents rely on to keep keys, money, repairs and compliance under control.
How we score: rating 45%, review volume 40% and review sentiment 15%, from Kerfuffle agent reviews only, with recent reviews counting for more. Nobody can pay to change their position. See the full method
305agent reviews analysed
13suppliers ranked
4.94average agent rating
The ranking at a glance
How to choose
- Start with the pain. Lost keys, month end reconciliation, deposit disputes and repair chasing are different problems. Pick the one costing your team the most hours.
- CRM link. Check whether each tool syncs with your lettings software, or whether your team will keep two records.
- Landlord visibility. Several suppliers here give landlords and tenants their own view. Ask for a demo of what your landlord will see.
- Support. The best reviews in this category praise quick, named support. Ask who you will deal with after go live.
The full list
1
Key management for letting and estate agents, so the office always knows who has each set of keys.
- Agent reviews
- 70
- Average rating
- 4.97 / 5
- Review sentiment
- 91 / 100
“Keyzapp has helped us to keep track of multiple sets of keys for each property; a main set and a couple of spares for each place. The system automatically chases contractors and staff if keys haven't been returned on time and helps streamline the process of releasing keys.”
Managing Director, Aquarius Homes · June 2023
“A very user friendly system that allows us to keep track of our keys and which suppliers have them. The support team have always been really great and efficient if we've encountered any issues.”
Administrator, Hightown Housing Association · March 2023
2
Rent payments and reconciliation
Automated rent payment and reconciliation for residential letting agents.
- Agent reviews
- 46
- Average rating
- 5.0 / 5
- Review sentiment
- 91 / 100
“PayProp is a game changer it saves so much time and gives me access to my payments wherever and whenever I want”
Keogh Estates · January 2024
“This is an excellent account tool that I could not run my Lettings Department without. Customer Service is excellent.”
Laing Bennett · January 2024
3
Property condition monitoring
A monitoring platform for landlords, letting agents and property managers that tracks conditions such as moisture and temperature in rented homes.
- Agent reviews
- 12
- Average rating
- 5.0 / 5
- Review sentiment
- 89 / 100
Limited review volume
“With ResiSure’s 24/7 moisture and temperature monitoring, we finally have the transparency we’ve always needed. Their round-the-clock data and clear reports help us quickly identify genuine property issues and confidently resolve any concerns about how a home is being heated.”
Stratfords Estate Agents · January 2026
“Highly useful service for landlords providing valuable data which helps ensure properties are properly looked after, protecting both landlord and tenant.”
Kerfuffle reviewer · May 2026
4
A digital platform for transparent, automated deposit returns, built to cut end of tenancy admin.
- Agent reviews
- 52
- Average rating
- 4.87 / 5
- Review sentiment
- 92 / 100
“Makes the process smooth as all details are available for all parties to review and accept/decline. It keeps all checkouts in one place, so you can review them daily and know what you need to follow up. Its also helpful that you can pick up other peoples check outs when they are on annual leave! :)”
Leaders · June 2023
“I cannot recommend The Depositary enough. Their user-friendly system makes it so easy to manage deposit deductions between the Landlord and the Tenant.”
Kerfuffle reviewer · September 2024
5
A service agents use to report and track maintenance issues across their properties.
- Agent reviews
- 9
- Average rating
- 5.0 / 5
- Review sentiment
- 91 / 100
Limited review volume
“Perfect for reporting and tracking the maintanence issues in my properties”
Business Owner, GS Advisory Property · May 2026
“Loved working with George and Propserv, such a great idea and company! Would definitely recommend to all agents to help streamline your processes!”
Negotiator, Estate Agents · May 2026
6
Electrical safety testing
A national electrical testing company for letting agents and landlords.
- Agent reviews
- 57
- Average rating
- 5.0 / 5
- Review sentiment
- 88 / 100
“We have been working with NSI for over a year, and happy with the services provided. They keep us up to date with the jobs progression and send detailed reports once the work is completed. They have been a reliable contractor and we would be happy to work with them again.”
Martin and Co · May 2022
“Company always responds in a timely manner, gives competitive quotes & gets remedial work completed on time.”
MCL Property · May 2022
7
A digital key management platform for letting agents, estate agents and property managers.
- Agent reviews
- 7
- Average rating
- 5.0 / 5
- Review sentiment
- 88 / 100
Limited review volume
“Keyhive is the best key management system I've used, having worked in lettings and property management for over 15 years. The platform is easy to use and has saved us so much time and stress trying to locate, manage and audit. Highly recommend.”
Managing Director, HC Lettings · October 2025
“A great key management system, easy to use and value for money. Would highly recommend.”
Administrator, BA Commercial · October 2025
8
Property management software
Cloud property management software for letting agents, built around integrations.
- Agent reviews
- 8
- Average rating
- 5.0 / 5
- Review sentiment
- 92 / 100
Limited review volume
“Which Is The One I Use The Most. Very User Friendly And Intuitive Software. Keeps All Our Information In One Place And The Support Staff Are Very Efficient And Friendly On The Rare Occassions We Need To Use Support.”
Burgh Property Services Ltd · November 2020
“We've recently partnered with SME Professional on our Notify service and have been working closely with Christian and Lindsay who have been super helpful and friendly!”
Kerfuffle reviewer · June 2023
9
Client accounting and rent processing
Automated client accounting and rent processing with embedded banking for letting agents.
- Agent reviews
- 14
- Average rating
- 4.86 / 5
- Review sentiment
- 86 / 100
Limited review volume
“I have been using lettspay for a few months now. It has streamline a real headache at Month end for me. The service desk is very supportive and the product is improving month on month. Having landlords with their own accounts, means I can never pay a landlord twice, with is a real relief.”
Norgroves Sales and Lettings · October 2020
“Amazing product! Has allowed us to streamline our processes, saving time and money. The team at LettsPay provide a fantastic service and are always on hand to give support when requried. Would highly recommend!”
Global lettings · October 2022
10
A platform for managing repairs and maintenance, connecting letting agents, tenants and contractors.
- Agent reviews
- 10
- Average rating
- 5.0 / 5
- Review sentiment
- 87 / 100
Limited review volume
“We were never sure if we were being overcharged because we had no visibility into any repairs. With Plentific, we can track each repair from start to finish”
CDS Co-operatives · August 2022
11
A field service management platform for service agents, field service suppliers and property managers.
- Agent reviews
- 7
- Average rating
- 4.86 / 5
- Review sentiment
- 94 / 100
Limited review volume
12
Repairs reporting, planned maintenance and contractor management software for property managers.
- Agent reviews
- 6
- Average rating
- 4.33 / 5
- Review sentiment
- 67 / 100
Limited review volume
“Really easy simple way to cut the calls to maintenance down. Has easy instructions with translations which helps our international Tenants”
Kerfuffle reviewer · February 2022
13
Key management that tracks key movements in and out of the office through an app and online dashboard.
- Agent reviews
- 7
- Average rating
- 4.43 / 5
- Review sentiment
- 32 / 100
Limited review volume
“KeyNest has made our lives so much simpler. The online dashboard is always accurate, which has saved us a lot of money in call-out charges. We're rolling it out across our 13 branches.”
LiFE Residential · December 2021
“Our whole team has benefitted from the extra element of monitoring that simply scanning our keys with the app provides, as now even when we aren’t in the office, we can all easily find out who has any set of keys, and when they are due to be returned.”
Ludlow Thompson · December 2021
How we ranked them
Every supplier on this page is ranked by its Kerfuffle Evidence Score, built only from reviews UK estate and letting agents have left on Kerfuffle. Nobody can pay to change their position.
The score combines three things.
- Rating, 45%. The average star rating, adjusted so a supplier with a handful of five star reviews cannot outrank one with hundreds of consistently strong ones.
- Volume, 40%. How many agents have reviewed the supplier.
- Sentiment, 15%. What agents actually wrote. An Ai language model reads every review and scores it from 0 to 100 on its wording alone, ignoring the stars, so an agent who never gives five stars but clearly loves a supplier still counts in their favour. 50 is neutral and 90 or above is enthusiastic advocacy.
Recent reviews count for more, because they say more about the service agents get today. A review from the last 12 months counts in full, one that is one to two years old counts two thirds, two to three years old one third, and anything older 10%. This applies to all three measures above. Ages are measured at the end of the quarter, so a review counts in full for a whole year and there is nothing to gain from timing reviews.
Duplicate listings for the same company are merged and duplicate reviews are removed before scoring. Suppliers need at least five unique agent reviews, published by the end of the quarter, to be ranked. Suppliers below that are not yet ranked.
This edition covers Kerfuffle reviews published up to 30 September 2026. We refresh these pages every quarter.
Q3 Autumn Rankings awards. Awards come from the same review evidence as the ranking and cannot be bought. Each award below has at most one winner per category.
- Leader. Ranked No. 1 in the category.
- Runner Up. Ranked No. 2 in the category.
- Highest Rated. The best adjusted star rating, among suppliers with at least 15 reviews.
- Momentum Leader. The most agent reviews in the 12 months to the end of the quarter.
- Agents Love Us. The warmest review wording on the sentiment measure above, among suppliers with at least 15 reviews.
- Rising Star. A ranked supplier whose first Kerfuffle review arrived in the 24 months to the end of the quarter.
- Most Reviewed. The most agent reviews in the category.
On this page, Highest Rated and Agents Love Us also need at least 24 agent reviews in the 12 months to the end of the quarter, about two a month. Where no supplier meets that, the award is not given this quarter. From the next edition, Momentum Leader will need the same 24 reviews.
Q3 Autumn Rankings standards. These are not contests. Every ranked supplier that meets the standard earns the badge.
- Highly Rated. An average of 4.8 stars or more from at least 15 agent reviews.
- Consistently Reviewed. At least five agent reviews in every month of the quarter.
Our independence
Some suppliers on this page pay Kerfuffle for membership or marketing. That has no effect on the ranking, which is calculated from review data alone. Any paid feature will always be labelled as sponsored and shown separately from the ranking.
Questions agents ask
What is the best property management software for letting agents?
This page covers the specialist tools that sit alongside your lettings CRM. On current Kerfuffle review evidence, Keyzapp, ResiSure and The Depositary lead. For full lettings CRMs, see our CRM ranking.
Which key management system is best?
Keyzapp has by far the most Kerfuffle reviews of the key management suppliers here. Keyhive and KeyNest have fewer reviews, so read them on each profile before you decide.
Used one of these suppliers?
Your review moves the ranking. Open any supplier above and leave a review on Kerfuffle.
Browse all suppliers
Supplier and missing from this list?
Rankings only use Kerfuffle agent reviews. If you work in this category, get in touch to claim your profile and start collecting reviews.