Reapit
Reapit is the original end-to-end business technology provider for estate agencies of all sizes. Our AgencyCloud... Read more
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Overview
Reapit is the original end-to-end business technology provider for estate agencies of all sizes.
Our AgencyCloud platform offers everything you need to run and grow your agency, from sales and lettings CRM to property management, block management and client accounts - all underpinned by a robust security infrastructure.
Your customers can use our client portal to engage with you on their terms: From where, when and how they search for property to booking a viewing or making an offer.
With powerful reporting and a single, real-time view of all your customer data, you can easily analyse performance, discover actionable insights and adapt to changes in the marketplace.
The Reapit AppMarket provides access to an ecosystem of integrated apps from leading PropTech providers, with single sign-on for a super-smooth, secure user experience. You can also build your own private apps to match your unique requirements – we give you the tools to do it your way.
Our technology is supported by a powerful service model - with market-leading training, a dedicated customer success manager, technical support and a comprehensive range of resources. It’s part of our commitment to being your partner for growth.
Problems we solve for agents
✔️ Sales, Lettings, Client Accounts and Property Management all on a single platform
✔️ One customer record that shows it all, as it happens
✔️ Real-time business insights
✔️ Always on, available anywhere
✔️ Real estate marketing and communication tools and templates
✔️ Readymade workflows and task plans that’ll save you hundreds of hours every year
✔️ Easy and intuitive to use
✔️ Legacy data migration, with unparalleled data accuracy
✔️ Comprehensive, immersive training
✔️ Fully customisable through our AppMarket
Reviews
Our AppMarket offers ready-to-use, fully-integrated apps from leading PropTech providers for every business need.
The AppMarket makes it faster and easier to extend the Reapit platform for any business need, with single sign-on for a smoother, more secure user experience, with no double-keying data or jumping between apps.
All apps share an integrated, secure data and identity management model, with automatic updates so you don’t have to worry about integration, management or security hassles.
Our tiered pricing structure is based on your chosen solutions and number of users. Get in touch with one of our friendly team for a quick demo or a commitment-free consultation with one of our product experts who will work with you to determine a suitable pricing range for your agency.
Setup / Onboarding
For enterprise customers, our average delivery timescales are 12 weeks from the project start date and our Agency Edition platform for SMBs can be deployed in as little as four weeks. If Client Accounts is required, setup will take a little longer, because of the additional overheads of reconciling the accounts before go-live.
We will migrate 100% of your legacy data to a fully bespoke solution. Most other CRM providers are unable to do this as they have a much more rigid approach to converting data and configurations.
Training & Support
Training
Enjoy unlimited access to our comprehensive range of learning and development resources, including 50 live, in-person classroom sessions every month.
On-demand access to our Reapit IQ training portal means you will have the training you need, when you need it, with online courses available 24/7. Role-specific courses for different competency levels ensure your team have the skills to succeed today and in the future. Individual access to the portal means every member of your team can take control of their own learning and development.
Support
Technical support is always accessible. Log a ticket and set your own priority via our 24/7 online portal. Phone in and have your call answered within 20 seconds (Monday to Friday 9am to 5.30pm) or send an email. Whichever way you choose, the average resolution time is one working day - and you can access live updates on all cases via the portal. Hit the escalation button in the portal and we’ll respond within 15 minutes.
If you prefer to self-serve, our online knowledgebase is available 24/7 and contains over 1,000 articles. New articles are added constantly, using the most frequently asked questions on the portal to determine which articles are written next.
Reapit is a corporate member of the Service Desk Institute. Our support team are all Reapit employees, fully trained and based on-shore in the UK.
Awarded in 2019
Best Estate Agency Suppliers Guide 2020: Highly recommended (Software & Technology)
The Negotiator Awards 2019 - Supplier of the Year Technology (Agency Software) - Gold
The ESTAS 2019 - Supplier Best in Sector CRM Software - Winner
Awarded in 2018
The Negotiator Awards 2018 - Supplier of the Year (Technology) - Agency Software – Gold
The ESTAS 2018 - Supplier Best in Sector CRM Software – Winner
Estate Agency Supplier Guide: Best (Large) – Exceptional
Awarded in 2017
The Negotiator Awards 2017 - Supplier of the Year: Technology – Gold
The ESTAS 2017 - Best in Sector Software
Product range
An integrated CRM, Property Management and Client Accounts cloud platform for managing the entire customer journey from sales to lettings and everything in between.
Sales CRM - Fully integrated CRM solution with a single view of your customer across sales.
Lettings CRM - Fully integrated CRM solution with a single view of your customer across lettings.
Property Management - Provide consistent levels of service with tools and functions to manage your workload and processes.
Client Accounts - Complete solution to run your client accounts from a single platform, saving you time and money.
Analytics - Powerful reporting tools and business-critical real-time dashboards.
Mobile - Secure and quick access to day-to-day functions from anywhere and anytime.
Online - Intuitive digital tools offering self-service options to enhance and personalise your clients’ online experience.
Solutions
Category
Departments
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