Sales progression

Better communication. Smoother sales progression.

eConveyancer is helping estate agents improve visibility, reduce avoidable update requests and support a clearer conveyancing journey for clients.

In estate agency, momentum matters.

When buyers and sellers are left chasing for updates, it creates frustration, adds pressure to your team and can slow down the journey to completion.

eConveyancer’s conveyancing partners report that 57% of inbound contact is made up of stakeholders asking for a general case update. That is valuable time that could be better spent progressing transactions, supporting clients and keeping pipelines moving.

57%

of inbound contact is made up of stakeholders asking for a general case update.

That is where eConveyancer can help

Through DigitalMove, its award-winning digital platform, eConveyancer makes it easier for clients, conveyancers and introducers to stay connected in one secure digital space.

With case tracking, milestone updates and timely notifications, clients can see how their transaction is progressing without needing to chase.

For estate agents, that means better visibility, fewer avoidable update requests and greater confidence that clients are being kept informed throughout the conveyancing journey.

Raising the standard of communication

eConveyancer is also continuing to raise the standard by working with selected panel firms on an enhanced service proposition built around proactive communication, care and consistency.

The results are already making a difference:

55%

reduction in contact when enquiries are answered within one working day.

23%

reduction in contact when clients are updated within five working days.

14%

reduction in contact when system milestones are regularly updated.

Focusing on the moments that matter most

The enhanced service standards focus on the key moments that can shape the home-moving experience and influence how confident clients feel throughout the transaction.

Early welcome contact
Regular customer updates
Timely responses to system messages
Prompt search ordering
Quicker enquiry raising
Electronic onboarding through DigitalMove

Great communication can transform the home-moving experience.

With eConveyancer, estate agents can give clients a clearer, more transparent journey while helping transactions progress with fewer unnecessary delays.

Better communication means less chasing, more confidence and smoother sales progression.