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Initially Fantastic
Following our move to HM, and initially their service was exceptional, in terms of speed of referencing and quality of information flow. Expensive, but will references back in less than 24 hours, we have incredibly happy landlords. Unfortunately following several key staff changes, we were no longer able to continue working with them as the service became worst we have experienced in this sector. So much promise, very disappointing.
HM Referencing (part of the Hazelton Mountford Group) reply
Hi Adrian, Thank you for your feedback. I'm really sorry to hear that our service didn't meet your expectations during a transitionary period within the team. Please be assured that the team has now grown and we have corrected any issues that we experienced during that time. We would welcome the opportunity to work with you again in the future and for your team to experience the usual high standard that Hazelton Mountford is known for. With kind regards, Steph and the team at HM Referencing
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Referencing Done Right
We have worked with HM for several years now and they have always given us an amazing service. Happy to help with any queries and have had to go above and beyond on many occasions. Would highly recommend their referencing services and our tenants also use their Insurances services and have never had any issues. Keep up the great work!
By far the best referencing company
Over the years we have used a number of referencing agencies and HM Referencing are by far the best referencing company on the market . Steph and Sarah are always available to speak to on the phone, deliver an efficient service and in-depth references. Thank you for all you help.
Helpful and proactive
HM have been great from the start. Over the years, we have had offers from other referencing companies but never got on with them like we do with HM.
The access to the portal is great, easy to use.
Shout out to Sarah Jones who is always quick to act and very helpful!
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