Case study: supplier-integration marketing campaign
![Case study: supplier-integration marketing campaign](https://27b67461b6f5b0ef0f7f-4ed8056a596c81d3dd354ce52d883b92.ssl.cf3.rackcdn.com/x.dev/500x320/images/Case_study/Integration-Marketing.png)
Coordinated a new campaign for a supplier that was launching a collaborative partnership with another supplier, so that on launch-day product reviews, showcases, webinars and testimonials gave agents confidence in the product, speeding up purchase decisions.
Case study: review management
![Case study: review management](https://27b67461b6f5b0ef0f7f-4ed8056a596c81d3dd354ce52d883b92.ssl.cf3.rackcdn.com/x.dev/500x320/images/Case_study/Review-Management.png)
Kerfuffle alerted the subscribing supplier to a negative review. Kerfuffle liaised with the agent and agreed on an action plan to resolve the issue. Rapid supplier implementation prevented customer defection.
Case study: reduce customer loss
![Case study: reduce customer loss](https://27b67461b6f5b0ef0f7f-4ed8056a596c81d3dd354ce52d883b92.ssl.cf3.rackcdn.com/x.dev/500x320/images/Case_study/Reduce-customer-loss.png)
Demonstrating the value of a supplier to the customer journey of a defecting agent that resulted in a big contract not being cancelled, staff training to improve usage, and improved customer satisfaction.
Case study: product design
![Case study: product design](https://27b67461b6f5b0ef0f7f-4ed8056a596c81d3dd354ce52d883b92.ssl.cf3.rackcdn.com/x.dev/500x320/images/Case_study/Case_study_product_design_tech.jpg)
Refined a supplier's product idea into a marketable product, creating a new income stream in the process. The deliverables included a project and specifications that ultimately reduced software development time.
Case study: product repositioning
![Case study: product repositioning](https://27b67461b6f5b0ef0f7f-4ed8056a596c81d3dd354ce52d883b92.ssl.cf3.rackcdn.com/x.dev/500x320/images/Case_study/Case_study_product_repositioning.jpg)
Prevented a client from spending time and money on the development of a product that estate agents would not want. Repurposed the solution to fit the Vendor and Agent user journey. The solution is now fit-for-market.