If you’re looking for ways to add value to your customer journey, take a look at this solution from Home of Mortgages. They've created a Home Tool Kit that allows customers to book different types of appointments via an estate agent's website such as ‘run the numbers’, ’quick chat’ and ‘ready to apply’ to help customers bust through the jargon as well as source mortgage products.

Their team of centralised mortgage experts are backed up with a tech platform that provides reports, updates on new products and brings greater transparency to the process which helps with validating motivated buyers, speeding up the decision-making process, and adding value to your customer service with this ‘helpful’ approach. Tune in to find out more.