What agents are saying: Alto
We spend a lot of time speaking to agents and keeping a close eye on what’s happening across the proptech space. Working with so many suppliers gives us a good sense of what’s genuinely landing well with users — and what’s just noise.
This week, we’ve been hearing consistently strong things about Alto.
From self-employed agents to multi-branch leaders, Alto is built to support growth without adding complexity. It focuses on removing the admin that slows agents down, while giving clear, actionable insight across teams. Everything sits in one place — sales, lettings, marketing, client accounting, and reporting — with compliance built in rather than bolted on.
A few things that stand out:
- Used by over 6,000 agents, with strong retention once agencies switch
- Delivers meaningful time savings, with users reporting 10+ hours saved per week
- Fast onboarding, with agencies live in around four weeks
- A true all-in-one platform covering operations, reporting, and accounting
- Built-in compliance tools, including AML and audit trails
What we’re hearing from agents:
Gwen Jowett, Jowett Chartered Surveyors
Amazing support and help
Clare Parker provided amazing support and guidance throughout the process of switching from our original CRM. The whole team at Alto have been great.
Spartan Property Services LTD
Seamless switch to a great CRM with a very helpful team
Our switch was made very easy with the always on hand, ever helpful team at Alto, especially Nasreen who provided constant support. The CRM itself is very easy to use and well done.
Rich Coulson, Logic Real Estate Ltd
Anyone thinking about a software change has to put Alto at the top of their list! Superb product, forward thinking company and team, people are all superb, our account manager Jack Holmes is a superstar, a real credit to Alto!
Sam Whitehead, The Accommodation Bureau
There has been a big, positive change at Alto over the last 12–18 months. Support that was once slow and hit & miss is now really responsive. For years, I didn't even know we had an account manager but in recent times, Jack Holmes has been so helpful and always quick to get any queries resolved.
The software itself has also improved considerably. Keyflo (the new consumer portal) is brilliant for fully integrated AML checks through Thirdfort (one click ordering). The new Alto Analytics is also the most advanced reporting system I've seen in an Estate Agency CRM. The new Lettings Progression feature is also promising, it's really new so still has some issues to iron out but I think once fully developed it will save us so much time with tenancy applications. Overall, I would highly recommend Alto.
In short, Alto feels like a platform that’s been quietly getting its house in order — and agents are noticing.
