Blog
If you’re looking for all the answers to your property related quandaries then look to Property Industry Eye, the kerfuffle blog is here for those with a 'different' view on the world.
20th August 2025
When the Public Comes Calling
When the Public Comes Calling: Human vs AI in Estate Agency Call Answering Estate agency is, at its heart, a people business. Sellers instruct you because they trust you. Buyers...
3 minute read31st July 2025
Missed Calls, Missed Instructions: Why It’s Time for Estate Agents to Rethink the First Ring
Missed Calls, Missed Instructions: Why It’s Time for Estate Agents to Rethink the First Ring In estate agency, timing is everything. That one call you didn’t answer? It could have...
2 minute read8th April 2025
You've been Trump Tango'd but don't worry, you've got this.
You've been Trump Tango'd but don't worry, you've got this. The people losing their shirts and their minds on Wallstreet today will tell you “stability is the bedrock of...
5 minute read15th October 2024
Rules of phone etiquette you should definitely follow in business
Despite an array of digital communications now available to customers when they need to contact a business, picking up the phone in the hope of speaking to an actual person remains the...
3 minute read27th September 2024
Agents Do Charity Well—But Can We Do It Even Better?
Last Friday, something magical happened—one of those rare moments (which, hopefully, are becoming less rare) when industry minds gathered to elevate the conversation and share some of our...
4 minute read16th September 2024
What to think about when looking for a telephone answering service provider?
Telephone answering is what we do best for our clients and we’ve been doing it for a long time. So we like to think we know what we’re talking about when it comes to providing an excellent...
5 minute readPage 1 of 34
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