Conveyancing
Introducing eConveyancer+: raising the bar on communication
A new standard in conveyancing designed to make communication clearer, more proactive and more transparent for estate agents and their clients.
Clear, consistent communication is essential to keeping property transactions moving.
For estate agents, a lack of updates can quickly lead to more chasing, added pressure on your team and uncertainty for buyers and sellers.
That is why eConveyancer is introducing eConveyancer+, a new standard in conveyancing designed to make communication clearer, more proactive and more transparent.
With quicker responses, regular updates and clear milestone tracking, agents can refer clients with greater confidence from instruction through to completion.
What is eConveyancer+?
eConveyancer+ is built around enhanced service standards that help keep everyone better informed throughout the conveyancing journey.
Through the eConveyancer platform, estate agents and clients can benefit from clearer milestone tracking, more consistent updates and a more transparent view of progress.
The aim is simple: less chasing, more visibility and a smoother experience for everyone involved in the transaction.
The service standards that matter most
The eConveyancer+ service standards focus on the areas that matter most to estate agents and their clients.
Proactive updates
Firms are committing to meaningful updates every five working days, helping to keep clients informed and transactions on track.
Responsive communication
System enquiries should be responded to within one working day, reducing delays and helping to avoid unnecessary chasing.
Transparency and reassurance
Clear milestone tracking gives you and your clients better visibility of progress, so everyone can see when key stages are moving forward.
Introducing the eConveyancer communication score
eConveyancer is also introducing the eConveyancer communication score, which shows how firms are using the platform to keep clients and introducers updated.
The score is measured against the new service standards and updated weekly, giving estate agents the latest information to help them refer with confidence.
For estate agents, eConveyancer+ means greater visibility, more consistent communication and more confidence that clients are being supported throughout the conveyancing process.
Clearer communication, smoother transactions
When communication is clear, the experience feels smoother for agents, clients and everyone involved in the transaction.
With eConveyancer+, agents can give clients greater reassurance throughout the conveyancing journey while helping reduce unnecessary chasing and pressure on branch teams.
Because when communication is clear, the whole home-moving journey feels more confident, connected and controlled.
Want to know more?
Book a call with David De Abreu to learn more about eConveyancer+ and how it can help your agency improve communication throughout the conveyancing journey.
Find out more about eConveyancer at econveyancer.com.
