What’s the one key difference between the very best agents and the rest?

According to Rightmove, 36% of leads are left unanswered by agents. Other sources have estimated this figure to be as high as 50%. Kerfuffle, who has been working closely with agents to help solve the main business challenges has seen the issue of lead generation and lead management come up time and time again.

Callwell and Kerfuffle have teamed up to help agents with this real issue – lead management - by offering all Kerfuffle subscribers the Callwell Lite solution free of charge.

Callwell Lite allows a business owner or branch manager to monitor lead response at an individual, branch or company level, and measure lead source performance and spot future capacity issues.

Simon Whale, the founder of Kerfuffle, commented: “So often I hear agents asking for lead generation tools, but without a lead management solution in place, which makes this area of their business watertight, they are pouring money down the drain.

“We’ve teamed up with Callwell because we believe that their lead management and reporting capabilities drive best practice and customer service, the fundamental foundation for sustained profit in estate agency. "

Bob Scarff, Callwell MD commented: “Stock shortages are being widely publicised across the country. It’s therefore essential that agents are capitalising on all leads whether it’s a valuation, viewing or mortgage lead.

"We are delighted to have teamed up with Kerfuffle to offer their members Callwell Lite which gives them access to the lead management dashboard to make sure all of their leads are being responded to.”

Kerfuffle is currently offering a no-obligation 30-day free trial of its agency membership which includes Callwell Lite. The Callwell Lite solution is not available on the open market. Agents can subscribe to the trial here: https://members.kerfuffle.com/estate-agent-membership