We have been with Alto for many years and were recently looking to move to a new CRM but since we have had the support from a new account manager 'Ema Wheeler' we have decided to stay with them for another year. We are hoping with her help we can stay with Alto for many more years and her work so far has been very promising. Thank you Ema.

Our account manager Emma is simply the best along with the alto software works magic for our business

Great training thank you Madeline

Madeline teaches very well. She is patient, clear, and always supportive

We have been with Vebra Alto for a number of years, the software just keeps on growing, its user friendly for estate agents and makes makes our job so much more structured with Alto. The team are always on hand to support us and keep in contact regularly with updates etc.

Alto staff have been great at helping us get set up. They have been so supportive and always checking in on us.

We made the decision to move to Alto after only a couple of years with our previous supplier, so I’ll admit I wasn’t looking forward to changing software again—it had been a stressful experience in the past.

However, I needn’t have worried. From start to finish, Clare took care of us with outstanding professionalism and patience. She was approachable, supportive, and incredibly helpful—never once making me feel like a nuisance, despite the many questions I asked. Clare has been brilliant throughout, and we truly couldn’t have asked for anyone better.

The transition to Alto was smooth and straightforward. The ability to log in and track our progress through the onboarding checks made things refreshingly easy. As a very busy office, finding the time to manage a software change was always going to be a challenge—but the process was incredibly time-efficient and well-structured.

The training was also excellent. We were all able to jump in and complete our Alto Skills without any issues. One bit of feedback from the team: they’ve mentioned it would be helpful to have a direct support line for quick queries, rather than having to log an email—especially when time is tight, and a quick answer would make all the difference.

Overall, we’ve been really impressed with Alto. It’s intuitive, user-friendly, and easy to navigate. In fact, not one of my colleagues has had a single complaint—which says a lot! We're all genuinely happier using Alto.

A big thank you to everyone involved—it’s been a fantastic experience. 10/10!

I had an outstanding experience with Lisa Gray from Alto Software! She was incredibly understanding, knowledgeable, and extremely supportive throughout the entire process. Lisa truly went the extra mile, even assisting me outside of work hours to make sure all of my worries and concerns were fully addressed. Her dedication, professionalism, and caring approach made a potentially stressful situation for me, so much easier. It is rare to find someone so committed to delivering exceptional service and I am deeply grateful for her help and kindness. I highly recommend Lisa to anyone needing support with Alto Software. She is one of the best!

Our Onboarding Coordinator, Clare Parker, has been nothing short of a gem. As a complete novice using CRMs, she has shown me nothing but patience and gentle guidance. She checks in regularly and I feel so completely supported in this massively steep learning curve. Thanks Clare!

Great system to use, they have thought of everything, meaning your job is made easier and you become more efficient. It is a lot to take in at first, once your up and running I know its easy to use, but the team have been great in supporting me through the process. Madeline and Neil in training and Melissa in skills have been fantastic at helping me as and when I need it. Alana has been amazing in the website build. Would highly recommend.