Text Reviews (5)
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"We can now reward and recognise our colleagues."
"It's measurable and gives us excellent insight, whilst also recognising colleagues and branches offering excellent customer service"
"The benefits are endless."
"Putting mystery shopping at the heart of our staff development programme has driven real behavioral change"
"Their C3 product helped us increase our fees."
"TMI's training has helped me to convert at 86%. I have secured so many 2% fees I have lost count, and even one at 3%."
"We now know what we need to work on."
"KnowYourMarket's mystery shopping enables us to design the best customer experiences."
"The best thing about KnowYourMarket's mystery shopping is that it provides us with a laser-like ability to identify training needs."
"KnowYourMarket gives such beneficial insights!"
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