Text Reviews (229)
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Takes the hassle out of Utilities
Benjamin is great, very cheery, polite and helpful. This all goes to making the use of their facilities a hassle free way of keeping up to date with utility notifications.
Takes the stress away!
Since switching over to Notify we have been very happy with their services. Our account manager Benjamin is super friendly, organised, polite and there to help you with every step. He also arranges quarterly meetings which keeps you on track with figures etc.
So far so good!
We changed from using Glide for our student lets over to oneutilitybill. The contact we had initially for oneutility had left however we had received a call from the lovely Sophie within hours of us sending the email requesting contact. Sophie instilled confidence immediately, which I have to say this really lacked in other bills package providers we have used before hand. Sophie's presentation of the service and the breakdown of how the professional side and the student side works was very detailed and engaging, and Sophie was able to answer all our questions. We have now changed our professional lets over to onutilitybill too, and any questions I have had following this Sophie has always come back to quickly with the answer, and with videos or screenshots as to how to complete my query. The testing time will be when the new tenancies start and the bill package kicks in, but so far I have been happy with the service provided.
Amazing service!
I always have a great experience with the One Utility Bill team. Benjamin, in particular, is incredibly helpful and a pleasure to deal with.
Great Account Manager
Great Service! we use Notify via One Utility to deal with our tenancy inform Move in and Move Outs. Our account manager Benjamin is great, our quarterly meetings are always a good catch up on where we are with the system / service. Thank you again for all your help.
Great Service
Having used a service from a competitor which simply didnt work we switched to OneUtilityBill via Notify and so far the service has been great. Good support from the team, easy to use and whilst the commission isn't as high as some of the other models out there, its consistent and free for us to use !
Helpful and great communication
Great communication and support, such an easy process
Helpful and great communication
Recently had an account review with Miranda, she is very helpful and easy to deal with. One Utility Bill as a whole is a great system, makes tenancy changeovers very efficient and saves time/money
Useful and informative meeting with Ellie today.
I have had a really informative meeting with Ellie today. Ellie has been a pleasure to work with and I am happy to say Notify is working well for us too.
Review
As an agency we have been using Notify for the best part of a year. They make check-ins and check-outs seamless from start to finish. The software is straight forward to use and all the staff are very helpful, always on hand to answer any query we might have. I had a lovely quarterly meeting with Abi today, from the success team, who outlined everything clearly and offered to look into an issue we had, with the plan to update me shortly.
Efficient and Friendly
Shannon Dixon has been an absolute pleasure to deal with from One Utility - fast and efficient service whilst also being personable and friendly. Brilliant platform and we look forward to launching with the platform.
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