Text Reviews (162)
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Helpful and Friendly
Charlotte has always been incredibly helpful and friendly. Their customer services is excellent. Always happy to help train new staff and quick to respond to any questions. Would highly recommend
Great Firm
We use Notify/OneUtility Bill and in general the service is great. Specifically used web chat today to solve a difficult issue and it was all sorted within 5 minutes thanks to Paul. Highly recommend.
Highly recommend using one utility bill
Paul has been so helpful with every query I have had. One utility bill is so easy to use. It has saved us a huge amount of time updating utility companies.
Outstanding services
My experience with One Utility Bill has been outstanding. I appreciate the level of professionalism and assistance provided by their team right from the beginning. I recommend One Utility Bill to anyone looking for excellent services. Rachael has been especially helpful.
A brilliant partner to have!
We have been using the services of One Utility Bill for a little over 3 years now and so far the experience has been nothing short of amazing. An easy to use interface, fantastic customer support and an overall great service, our partnership with One Utility Bill has been a great outlet for our clients and also a steady source of income for us.
Special mention for our account manager Sophie Humble, who has always been there to support our business and has helped resolve any and every issue ever faced when using their services.
To everyone at One Utility Bill, keep up the good work!
One Utility Bill reply
Hi Faizan, thank you so much for leaving a review about One Utility Bill and the partnership we have. Sophie - Senior Success
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Good Service, Great People
Been using One Utility Bill for around a year now and our experience has been very good so far, bar from the unexpected energy crisis... The software/platform itself is easy to use and onboarding is fairly straight forward, but what stands out the most about this organization is it's people. Everyone that I have been in touch with at One Utility Bill has always been super polite, keen to resolve matters quickly and efficiently and above all, transparent. I've recently been dealing with Pauline in relation to a couple of on-going matters and she's just a star!
Keep up the good work!
One Utility Bill
Hi Faizan. Wow! What an amazing 5-star review, thank you for taking the time to leave this wonderful feedback about the team and service received. Sophie - Customer Success
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Great Service From Steven Atkinson
Great system & easy to use. Steven Atkinson assisted us getting started & made several calls in the first few weeks to make sure all was okay. I would recommend both the system & Steven to other agents.
One Utility Bill reply
Hi Ash, thank you for leaving a review about your experience with our service, Notify. Steven is thrilled to have been able to help you get set up! Sophie - Senior Success
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Sophie Humble
Sophie has been very helpful with any questions I have had regarding the utilities. She is easy to talk to regarding any issues I have had and they also get dealt with quickly and efficiently.
Highly Recommended
Notify has been a huge timesaver for our business and it's integration with Reapit is an added bonus. We also have the added onus of an incredible account manager Sophie who I couldn't do without, she is very proactive and is always available within minutes if I ever have any queries. I can't recommend One Utility/Notify enough.
Great Experience
Couldn't be more pleased! Notify has been a great asset to our systems and processes. There is a seamless integration between our system and there's with no known issues to date.
Steven was also a great agent to deal with.
One Utility Bill reply
Hi Chris, thank you for leaving a review about your experience with our Notify service. Steven is delighted to have been able to help you get set up and start making your utility registration easier! Sophie - Senior Success
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Fantastic customer service and easy to use platform
Charlotte Marnoch has been a great help since our initial telephone conversation. She explained everything clearly and concisely and is an asset to the company. The platform itself has been very easy to use and unlike with other similar companies have not had to spend unnecessary time dealing with utility companies correcting mistakes that have been made. Incentives are also great and achievable. Highly recommend.
Great system and service
Working with Steven A, our Sales Development Rep, has been a pleasure. Very knowledgeable and helpful, but not overly pushy or overbearing. Getting set-up with Steven was quick and easy and efficient and v grateful for his help. 10/10
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