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I have used Reapit, as well as a few other CRM systems, with different estate agents over the years and find that Reapit offers much more than any other property CRM. The functionality Reapit provides is far superior to any other when it comes to prospecting/capturing opportunity, as well as tracking and monitoring. The Reapit live reports are fantastic for management and the ability to reorganise the organiser/dashboard make the system easy to navigate.
Reapit helping us drive success. Working alongside Raegan and Shaun to review our current utilisation of Reapit has helped us identify key areas we can improve on. This will help improve the efficiency of the business, reduce lost time, and allow us to provide the best possible experience for our clients moving forward. We are looking forward to continued success with Reapit, Thank you Raegan and Shaun for your continued support.
Great product and great team
The product is great but the team supporting us pre and post go live where the key to making this a successful migration.
A very good CRM system and great communication from all at Reapit.
Greate service provide by Alessio Varricchio
contacted Alessio Varricchio for some assistance! resolved the issue.
Great system from what we upgraded from, we had a very limited and slow CRM previously. RPT has enabled us to report on key areas of the business which has been a great help!
Review for Harriet Jordan
I would like to leave a review for Harriet Jordan, our new account manager, who we met for the first time on 11 January 2024. It was nice to put a face to a name. Harriet was very informative and knowlegable and ran through our current challenges, development suggestions and configuration changes and the action plan going forward and followed up the next day with meeting notes and next seps. It will be a pleasure to work with Harriet in the year ahead.
Review for Amy Cameron
I would like to praise Amy for her professionalism, informative training in our office and speedy follow up.
Appreciation for Ros Burrows - our Reapit CRM
We started working with Reapit during Lockdown when in person training was impossible. Shortly afterwards Ros Burrows was assigned as our CRM and has quite honestly been outstanding. We are now working through Ros to ensure that Reapit is configured for our needs to increase efficiency and save our users time and she is a joy to work with.
Alessio is always very helpful and efficient
Remember what your CRM is for...
Your data is your business so your CRM needs to give you the ability to nurture that data efficiently so you win a disproportionate amount of business over time. Simple. Reapit does that in spades. Its Power Reporting function and Power Organiser gives businesses the opportunity to be specific and laser focused about who to target at whatever touchpoint of the nurture journey they are at. At Hat and Home we have a series of defined reports which mean no stone is unturned in the pursuit of new business. And its measurable and trackable.
The software also needs to work for your clients, to put their property in front of the most relevant audience to create enquiries. It does that.
It also needs to track KPIs and measure productivity - tick again.
Okay so nothing's perfect in life, right? And REAPIT (RPS) isn't perfect either. There are WAY too many clicks required for the most basic process and the aesthetics can only be described as akin to the Nintendo SNES in a world of Playstation 5's... BUT does that really matter if you are confident your data can be managed and harvested correctly?
Support is responsive and as decent as you would expect outside of having a member of the team sitting in your office.
Hat and Home made a costly mistake launching with a different product and we switched to REAPIT after 6 months and have never looked back.
We have tried and tested most the major players and nothing comes close in our opinion.