The Depositary Reviews
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customer support
Carla Burnett has been amazing at answering all my support queries and putting things right for me. Thank you very much for your help.
FANTASTIC PLATFORM FOR END OF TENANCY!
As a Team Leader of Property Management department this platform makes end of tenancy deposit negotiations so much easier and faster for not only the staff but Landlords and Tenants. The platform ensures nothing is missed and we can check at what stage everything is at and also gives landlords a way of viewing everything live from here, thus improving landlords and tenant satisfaction levels rise.
The platform is great and simple to use and makes Property managers manage their workload and speed of end of tenancy disputes so much faster.
FANTASTIC PLATFORM FOR END OF TENANCY!
Wish I had this years ago!!
Brilliant Platform
Working as a property manager at Leaders using this platform has made end of tenancy so much quicker, easier and smoother, don’t know how we worked without it for so long!
★★★★★ Great Platform! Highly Recommended! ★★★★★
As I Property Manager for a national agency I use The Depositary platform daily. It is a vital tool and is so simple and seamless to use. I would highly recommend the platform to anyone as it can ease a heavy workload by automating a lot of processes that previously would have needed completing separately. ⭐⭐⭐⭐⭐
Depositary - Helpful, easy to use, makes workload manageable
Makes the process smooth as all details are available for all parties to review and accept/decline.
It keeps all checkouts in one place, so you can review them daily and know what you need to follow up.
Its also helpful that you can pick up other peoples check outs when they are on annual leave! :)
Top-tier Software
As a Property Manager, Depositary is everything you want the deposit release process to be like. Its super easy to use, tenants and landlords get all the information they need and so much time is saved when you don't have to email back and forth between tenants and landlords. It also allows you to keep track of all your deposit releases which you can access anywhere and on any device. Carla is also on hand to help if there are any issues and there are regular training sessions so you know how to use it properly. Its a game changing piece of software and I wouldn't bother using anything else.
No-Brainer
The most effective piece of prop-tech we use. Saves loads of time, great value for money, the support is first class. The biggest no-brainer available.
Excellent Software
This is an excellent piece of software. Really helps with handling negotiations at the conclusions of the tenancy and building the case as you go along. Carla is super responsive to anything you need help with and there is development ongoing as suggestions are made.
Excellent cost effective solution
So glad that The Depositary got recommended to us because, quite honestly, I don't know where we would be without it! Saves us so much time and so many arguments, makes the deposit dispute process so much easier and it just one of the best, most cost effective, solutions I have come across! The team are also super helpful and communicative, Carla is always on hand for us. If you don't use The Depositary, sign up now!
WE HEART DEPOSITARY
We love using Depositary, the process really is air tight and allows you to really build a strong case for any potential deductions. We have found the email tips to tenants really help with how properties are left, and should a claim need to be made, the site allows you to submit as much evidence as needed, which also really helps saving time when dealing with disputes as all the information is already there!
Fitter, happier, more productive...
My agency began using The Depositary around 7 months ago now and noticed a clear and immediate improvement in all aspects of the deposit return process. Fewer push-backs from tenants, fewer disputes, better time management and a more informative and better communicated tenant journey. The support has been great - any query is answered straight away. But what I love most is that the folks at The Depositary clearly LOVE their product and are so passionate about its success.
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