I have been using Touchright for a number of years now and with Kerry's help and support we have produced numerous report templates which give our customers all the information they require following a service.

Since the change of ownership, back to a family run business, Kerry has once again been a great support to us, providing us with updates where needed and engaging with us on future changes and where they can help us.

Kerry is an asset to the business and we know that we can rely upon here if and when needed.

I am writing to express my sincere appreciation for your platform. We have been using Touchright for over two years now, and I've personally found it to be excellent in terms of functionality, especially when compared to other platforms I've used in the past.

The tenants' comments section, in particular, has been a godsend and has saved us many hours of work by eliminating the need to manually place these comments on reports. Additionally, the availability of so many different pre-populated reports has been incredibly beneficial, not only streamlining our current processes but also helping us to expand our business and move into other income revenues. The ability to create our own templates, within reason, has also been incredibly valuable as it allows us to adapt to our specific customer needs and workflows. Furthermore, I've always found your team to be incredibly open and willing to listen to input, which is a testament to your commitment to making the platform even better.

Also whilst talking to Kerry it's great to see they are not resting on the laurels and they are improving the system greatly. I am looking forward to seeing all the changes that will be coming

Thank you for providing such a reliable and adaptable service that truly makes a difference in our daily operations.

Excellent work from Kerry. She is always on hand to help with queries and explains things simply.

Kerry is a breath of fresh air, couldnt ask for a better service. Always looking for ways to help us improve our service. Thank you Kerry for the continued support!

Kerry responded very fast to my emails and she made sure that got all the help and advice that I needed.
She has provided me with the specific template in no time.
Thank you for your kindness and great help Kerry!

We have used Touchright for a decade now. Being completely honest, when the company was previously owned by a big company the service levels dipped and the software wasn't developed. However, in the last couple of months, since the recent change of owner, things have already improved. Kerry carried out a really useful training session to refresh our team to make sure we are getting the most out of the software. They are also now asking for feedback on how they can improve the software and I'm looking forward to see what they develop over the coming months. Overall, the app is really use to use out in the field and the reports are completely customisable to suit our requirements. I've only given a 4.5 star rating because we really want an integration with our CRM provider Alto. If they create that integration, I'll change my rating to 5. Would highly recommend.

Just signed up with TouchRight through YieldMe and the whole process was quick and seamless. Having used the software before with a previous business, I already know how powerful and efficient it is - and I’m genuinely looking forward to working with it again. Great platform, great support, and a brilliant tool for keeping property reporting smooth and professional!

Unfortunately, since the acquisition by Plentific, support is less than average. This is to be expected as previously support was provided by the owners, Rachel was fantastic. Last support ticket was answered by a young call centre guy with zero knowledge. Will eb looking for another small owner run operation.

TouchRight not only is the most amazing tool, making painful inventory fast and easy, the team behind the software is just as great!
Excellent customer service always ready to help regardless of the time or day. The final reports look very impressive and we gained new clients after they saw the quality of inventories! Terry & Rachel, thank you for your hard work and dedication, you deserve every success!

We have been using Touchright for around a year now and it is one of the best systems we have ever used. The team has really thought about every aspect of the letting agent journey and has made a system that is so easy to use and also produces fantastic reports! Not only is the system brilliant but the customer service you receive is also second to none. The team go above and beyond to respond to enquiries so promptly and efficiently and we would 100% recommend their services!