Overview

Formed in 2007 by ex-London Property Managers, adiuvo (from the Latin to help or assist) to initially offer a service that had, in their opinion, been severely lacking; a professional and knowledgeable office based emergency out of hours’ response for Property Managers. This specialised service distinguishes itself from any other available by the use of experienced and qualified property staff including IRPM Property Managers and people from all facets of the industry in conjunction with customer service experts. In 2023, adiuvo is responsible for in excess of 900,000 properties out of hours and our latest statistics show we handled over 425,000 calls.

Problems we solve for agents

adiuvo answer calls from your tenants so you don't have to even at 3am on Christmas Day but as property professionals only instruct if the reported issue is a true emergency (only instructing on 36% of all calls). We can utilise yours or your landlord's preferred contractors or provide alternates if necessary, Should we instruct we manage the whole of the call out ensuring attendance and suitable completion as well as providing a full report back to our client for the start of the next working day.

Reviews

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Annabelle Clitherow Previous reviews Cherry Lets

thank you for the excellent service”

Having Adiuvo has made a huge difference to our business

Sue Town & City Management Limited

Excellent company with great customer service.

Alex Scanlans

Excellent service with any issues quickly raised

Katarina St James Group Limited

They are truly dedicated to their mission and values

Stuart Bromhead FIDUM

such a good company to deal with”

Tony Sennen Property Management Ltd

Incredibly professional and thorough service

Stuart Scott & Stapleton Block Management

I strongly endorse them winning the award.

Joanna G Sigalov Parkgate Aspen

really helpful and worked hard to and rectify the situation.

Steve Nightingale Bloq Management

Great company and product.

James Stirling Ackroyd

second to none

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