Genmar have been supplying outsourced IT support and managed IT services to estate and lettings agents in the south... Read more
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Genmar have been supplying outsourced IT support and managed IT services to estate and lettings agents in the south east for over 20 years. We offer a wide range of IT services from hosted telephony (VOIP) to email hosting and cyber security products / training.
We pride ourselves on providing solutions with outstanding customer service, our support staff are UK based and have top quality customer service, technical and security training.
Transparency and clear communication are core values that run through our business. Simple, straight forwarding pricing models and frequent reviews with an account manager are in place to keep you up to date with your IT systems.
We provide a full range of managed it and security solutions, custom services and solutions are also available on request.
Problems we solve for agents
Reducing IT costs.
IT that just works! We take over responsibility for all IT systems and keep things running smoothly.
Single point of contact for all IT related issues and projects.
Peace of mind that everything is secure, accessible, and backed up.
Since we have been supporting estate agencies for over 20 years, we have good relationships with many prop tech companies and can provide a first layer of support for all applications.
Setup / Onboarding
Onboarding is dependent on the size of the business and the current state of their IT systems.
Training & Support
UK based support helpdesk available via email, phone or via online ticketing system.
All systems are monitored 24/7 and any network or computer alerts are resolved proactively.
Simple straight forward monthly pricing based on the number of computers in your business.
Rates available on request.
60,000+ resolved tickets, 98% customer satisfaction, 23+ years of service, 82% issues resolved in first phone call
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