Overview

Help me Fix – AI-Driven Video Repairs Platform

Aidenn – The AI Agent for Repairs greets tenants 24/7, identifies issues via chat, photo or video, and runs specialist modules for Complex Compliance, Damp & Mould and Boiler Diagnostics. Ask Aidenn for Property Managers unlocks SoR pricing, property, EPC and weather data inside Contact Hub, while Aidenn Assist for Residents walks occupants through safe self-fixes and, when necessary, creates a live link to an out-of-hours or 24/7 trade expert.

Slash Costs • Delight Residents • Empower Agents

Contact Hub provides full oversight: brandable resident and engineer apps, automated workflows, custom job reports, API & webhook integrations and granular analytics that prove ROI. Subscriptions are simple: Aidenn Only, Aidenn + Out-of-Hours Video, or Aidenn + 24/7 Video, all priced per property from just 30 pence per unit.

Help me Fix turns reactive repairs into a data-driven, resident-first experience, saving money, reducing carbon footprint and giving property managers their evenings back.

Problems we solve for agents

  • Reduce your Landlord bills by up to 50% and reducing out of hours dispatches to 4%
  • Give Landlords more clarity and transparency of the issue
  • Free up time for your Property Managers resulting in capacity for more properties under full management, give them the time to exceed their KPIs and client expectations
  • Available on demand for Tenants at a time that suits them, giving them peace of mind. 24 hours a day, 365 day a year access for your Tenants improving service and increasing your customer satisfaction score
  • Reduce your carbon footprint by 800g per property per year

Reviews

Text Reviews (4)

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Edd Johnson Hamways

Great cost efficient service

Melanie Kyriacou Fortem Property

Help me Fix are life savers!

Georgia Coyle Signature Estates

Fantastic service,

Megan Eighteen Haslams

Saved our Landlords £7.5k

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