Help me Fix
THE SERVICE THAT CONNECTS TENANTS TO TRADESPEOPLE OVER VIDEO Most agents waste time chasing after contractors and... Read more
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THE SERVICE THAT CONNECTS TENANTS TO TRADESPEOPLE OVER VIDEO
Most agents waste time chasing after contractors and explaining call out charges to landlords. Help me Fix connects tenants to tradespeople over video to reduce call out charges and maintenance headaches.
Help me Fix is a physical service, enabled by a piece of innovative software that saves money for landlords, increases passive income for agents, reduces workload and stress for property managers, and eliminates waiting times for tenants.
It is a piece of technology that sits in between landlords, property managers, tradespeople and tenants that gets the right engineer to the right person quickly and efficiently.
PROPTECH DEVELOPED FOR LETTING AGENTS AND LANDLORDS
Whether you’re a letting agent or multi-let landlord, the problem of the initial call out is always the same. Most physical call outs are unnecessary, but until you know what the problem is, have a professional take a look, and see if it’s something the tenant can fix themselves, you are always in a position of uncertainty. Help me Fix can improve service to your tenants, save you time and cut back on maintenance costs.
Problems we solve for agents
- Reduce your Landlord bills by up to 50% and reducing out of hours dispatches to 4%
- Give Landlords more clarity and transparency of the issue
- Free up time for your Property Managers resulting in capacity for more properties under full management, give them the time to exceed their KPIs and client expectations
- Available on demand for Tenants at a time that suits them, giving them peace of mind. 24 hours a day, 365 day a year access for your Tenants improving service and increasing your customer satisfaction score
- Reduce your carbon footprint by 800g per property per year
We've interviewed Emily Taylor, Head of Property Management at Haslams, about how Help me Fix has helped their Property Managers and accelerated their maintenance.
Diana Nicolaescu, Head of Property Management at Fortem Property Management, shares her experience of Help me Fix and the benefits they have seen.
We are a integrated partner of Fixflo. We also have an open REST API and a development team who are happy to integrate with your current CRM. Help me Fix also integrates with 3000+ Apps via Zapier.
Setup / Onboarding
4 Weeks from start to finish
Training & Support
Free onboarding of your tenants and training for your property managers. We take the time to walk you through the process and ensure you know how to use your admin panel and are best prepared to utilise this software to their advantage. We also provide a monthly value report to show you how we’ve done this month.
We have a number of models to best suit your business objectives, please contact us for further information.
Up to 25% of issues resolved without the need for a physical engineer. A further 60% triaged to diagnose issue and identify parts needed for first time fix. Frees up to 30% more time for property managers. Saves up to 50% on maintenance bills for landlords.
Software Sales Lead
Marketing and Business Development Specialist
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