Help me Fix
Help me Fix – AI-Driven Video Repairs Platform Aidenn – The AI Agent for Repairs greets tenants 24/7, identifies... Read more
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Overview
Help me Fix – AI-Driven Video Repairs Platform
Aidenn – The AI Agent for Repairs greets tenants 24/7, identifies issues via chat, photo or video, and runs specialist modules for Complex Compliance, Damp & Mould and Boiler Diagnostics. Ask Aidenn for Property Managers unlocks SoR pricing, property, EPC and weather data inside Contact Hub, while Aidenn Assist for Residents walks occupants through safe self-fixes and, when necessary, creates a live link to an out-of-hours or 24/7 trade expert.
Slash Costs • Delight Residents • Empower Agents
Contact Hub provides full oversight: brandable resident and engineer apps, automated workflows, custom job reports, API & webhook integrations and granular analytics that prove ROI. Subscriptions are simple: Aidenn Only, Aidenn + Out-of-Hours Video, or Aidenn + 24/7 Video, all priced per property from just 30 pence per unit.
Help me Fix turns reactive repairs into a data-driven, resident-first experience, saving money, reducing carbon footprint and giving property managers their evenings back.
Problems we solve for agents
- Reduce your Landlord bills by up to 50% and reducing out of hours dispatches to 4%
- Give Landlords more clarity and transparency of the issue
- Free up time for your Property Managers resulting in capacity for more properties under full management, give them the time to exceed their KPIs and client expectations
- Available on demand for Tenants at a time that suits them, giving them peace of mind. 24 hours a day, 365 day a year access for your Tenants improving service and increasing your customer satisfaction score
- Reduce your carbon footprint by 800g per property per year
Reviews
We are a integrated partner of Fixflo. We also have an open REST API and a development team who are happy to integrate with your current CRM. Help me Fix also integrates with 3000+ Apps via Zapier.
We have a number of models to best suit your business objectives, please contact us for further information.
ROI
Up to 25% of issues resolved without the need for a physical engineer. A further 60% triaged to diagnose issue and identify parts needed for first time fix. Frees up to 30% more time for property managers. Saves up to 50% on maintenance bills for landlords.
Setup / Onboarding
4 Weeks from start to finish
Training & Support
Free onboarding of your tenants and training for your property managers. We take the time to walk you through the process and ensure you know how to use your admin panel and are best prepared to utilise this software to their advantage. We also provide a monthly value report to show you how we’ve done this month.

Ettan Bazil
Founder

Derek Turney
Software Sales Lead

William Nicol
Sales Director

Myles Treharne
CFO

Artem Meleshko
Marketing and Business Development Specialist
Solutions
Category
Departments
Brochure - Click here to open
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