Lanten

Lanten is the intelligent inbox for estate and letting agents. Email and WhatsApp Business in one shared inbox, with your property CRM record beside every message.

When a message lands, Lanten already knows who it's from, which property it's about and what's happened so far. It drafts the reply in your voice, not generic AI, and lines up the next steps: log the maintenance request, update the landlord, add the note or task to the CRM. Nothing is sent or written back until you approve it.

Ask anything across your agency's emails, WhatsApps and CRM and get answers with the source attached, from "when was the boiler last serviced?" to finding the email that settles a dispute. Tags you describe in plain English sort every message the moment it arrives, and every conversation is logged to the right CRM record automatically.

Integrates with all major property CRMs; Street, Acquaint, Alto, Reapit and Arthur. Works with your existing Microsoft 365 mailbox. UK-hosted, GDPR compliant, and your data is never used to train AI. Microsoft AI Cloud Partner and Meta Business Partner.

Problems we solve for agents

Agents run their day from the inbox, but the inbox knows nothing about their business. Hundreds of emails and WhatsApps a day, split across shared mailboxes and personal phones. Every message means opening the CRM, piecing together the history, writing the reply and updating the record by hand. Things get missed, and WhatsApps on personal phones leave no record.

Lanten puts email and WhatsApp in one inbox with the CRM record beside every message. It drafts the reply in the agent's voice and writes the update back to the CRM on approval. Less admin, fewer things dropped.