Lanten is an AI-powered maintenance and repairs platform built specifically for UK property managers, letting agents and landlords. It turns tenant messages from WhatsApp, email and phone calls into clean, structured maintenance tickets — collecting the right details automatically, diagnosing likely causes, and preventing endless back-and-forth.

When an issue comes in, Lanten guides tenants through smart, conversational triage to understand the problem, gather photos and videos, check safety risks and attempt simple self-resolution when appropriate. If the issue needs a contractor, Lanten instantly routes the job to the right person via WhatsApp or email (no logins or apps needed), tracks responses, manages quotes and approvals, and keeps everyone updated as the job progresses.

Property managers get a unified dashboard showing every issue, status and action, with automated updates and clear summaries. Contractors get clear, actionable requests in the format they prefer. Tenants feel heard and guided without waiting for office hours. And property managers cut admin time dramatically while delivering faster, more consistent service.

Built for accuracy, automation and real-world workflows, Lanten replaces outdated systems and manual processes with a modern, AI-driven solution that simply handles the work for you.

Problems we solve for agents

Property managers spend too much time handling maintenance enquiries: chasing details, guessing urgency, and relaying information between tenants and contractors. It’s repetitive, slow, and error-prone.
Lanten automates this entire front-end process. It turns WhatsApp, calls, and emails into structured maintenance tickets with clear diagnostics, risk flags, photos, availability, and troubleshooting. Managers get fewer interruptions, faster resolutions, and a cleaner workflow — all without changing how tenants communicate.