Visitor Chat
Visitor Chat helps businesses turn website visitors into qualified leads through real-time conversations. We provide... Read more
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Overview
Visitor Chat helps businesses turn website visitors into qualified leads through real-time conversations. We provide fully managed live chat alongside powerful messaging solutions including V-Connect and V-Cast, helping brands engage visitors instantly, recover missed enquiries and deliver sales-ready leads to their teams.
Problems we solve for agents
Using Visitor Chat significantly boosts the chances of sellers choosing your business to instruct their property over your competitors.
Visitor Chat offers customers a convenient and familiar means of communication, simplifying the house buying/selling journey.
Reviews
Every agency is different, which is why our pricing is tailored to your specific requirements. Get in touch with our team today to explore the options available and find the package that's right for you.
ROI
64% chat-to-lead conversion rate | 26% lead-to-sale conversion | 20 second average chat response time | 49% engagement increase with 24/7 live chat
Setup / Onboarding
Packages can vary, dependant on the level of integration, coverage and system training. We aim to launch all accounts within 5-7 business days.
Your Visitor Chat Account Manager will handle all integration directly with third parties, to ensure a smooth launch with Visitor Chat.
Training & Support
We offer full UK based dedicated Account Management, which includes the following:
- Ensure a smooth transition to Visitor Chat and will handle all integration directly with yourself and your website provider.
- On hand to provide reporting for the website and additional integrations
- Ongoing account management to support any minor changes you would like to make.
- Conduct performance reviews on a monthly or quarterly basis.
Chris Wateridge
Managing Director
Ella Vandenberghe
Partnerships Director
Dave Potts
Chief Technology Officer
Ellis Beasley
Account Management Team Leader
Beth Van Laar
Key Account Manager
Product range
Live Chat
Never miss an opportunity with our fully managed 24/7/365 live chat service. Our team engages website visitors in real time, answering enquiries, qualifying leads, and capturing valuable information to ensure every potential customer receives a prompt and professional response, even outside of office hours.
V-Cast
V-Cast enables you to deliver personalised WhatsApp and SMS campaigns at scale. Whether you're promoting new instructions, sharing updates, marketing services, or re-engaging dormant contacts, V-Cast helps you reach the right audience with the right message, driving engagement and generating high-quality leads.
V-Connect
V-Connect takes lead nurturing to the next level through targeted, personalised follow-up conversations. Using a combination of human engagement, data-driven insights, and strategic outreach, V-Connect reconnects with prospects, uncovers opportunities, reignites interest, and helps convert more leads into instructions, appointments, and completed transactions.
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