Visitor Chat
Visitor Chat helps Estate Agencies to maximise the effectiveness of their existing web spend with industry-specific... Read more
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Overview
Visitor Chat helps Estate Agencies to maximise the effectiveness of their existing web spend with industry-specific live chat software and 24/7 chat operators, whilst increasing valuation enquiries/instructions by up to 20%.
Trusted by over 2000 businesses, Visitor Chat has developed into one of the largest managed chat providers in the UK.
The Visitor Chat system delivers live chat, SMS, WhatsApp & Messenger leads across multiple URLs, locations, and departments, integrated into one chat management, back office, and reporting suite.
The experienced team at Visitor Chat are ready to help your business engage with more commercial opportunities. Contact us today!
Problems we solve for agents
Using Visitor Chat significantly boosts the chances of sellers choosing your business to instruct their property over your competitors.
Visitor Chat offers customers a convenient and familiar means of communication, simplifying the house buying/selling journey.
Reviews
Our packages work through simple to follow, fixed monthly costs, meaning you know exactly what your budget towards 24/7 live chat will always be.
There are a number of factors we consider when creating a commercial package for our clients.
Package 1 – Self Managed Chat System + out of hours contact form.
- £0.00 - £50.00 + VAT pcm
Package 2 - 24/7 Managed Live Chat and/or optional Co-Managed Capability
- £100.00 - £250.00 + VAT pcm, per location.
ROI
We increase customer engagement by 30% with around 20-30% increase on valuation enquiries.
Setup / Onboarding
Packages can vary, dependant on the level of integration, coverage and system training. We aim to launch all accounts within 5-7 business days.
Your Visitor Chat Account Manager will handle all integration directly with third parties, to ensure a smooth launch with Visitor Chat.
Training & Support
We offer full UK based dedicated Account Management, which includes the following:
- Ensure a smooth transition to Visitor Chat and will handle all integration directly with yourself and your website provider.
- On hand to provide reporting for the website and additional integrations
- Ongoing account management to support any minor changes you would like to make.
- Conduct performance reviews on a monthly or quarterly basis.
Luc Yexley
Sales Team Leader
Ella Vandenberghe
Partnerships Director
Ellis Beasley
Account Management Team Leader
Jessica Jones
Project Manager
Chris Wateridge
Managing Director
Erin Lindsell
Marketing Manager
Product range
- Self-Managed Software // Co-Managed // 24/7 Coverage
- Text Message Response
- WhatsApp & SMS Integration
- Facebook Messenger Integration
- Real-time Chat Analytics & Statistics
- Google Analytics
- Tailored Appointment Booking
- CRM Integration (subject to availability)
- Award winning UK Account Management
- WhatsApp & SMS outbound messaging
- Lost or lapsed lead re-engagement
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