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About Flatfair

flatfair helps agents offer tenants more choice, lower upfront move-in costs, and stronger protection for landlords, all while simplifying deposit management. Landlords receive up to 10 weeks of...

Flatfair reviews: 3,208 reviews across 3 platforms

  • 24 agent reviews on Kerfuffle, rated 5.0 out of 5.
  • 3,000 reviews on Trustpilot. Read on Trustpilot
  • 184 reviews on Google, rated 3.5 out of 5 on Google. Read on Google

Counts from other sites are shown as they appear there and are not part of the Kerfuffle rating.

Flatfair reviews from estate and letting agents

Rated 5.0 out of 5 from 24 agent reviews left on Kerfuffle. Latest review April 2023.

5 out of 5 · Huge savings for our tenants!

As agents we have been offering Flatfair to our landlords and tenants for over 2 yeas now. The benefit to our tenants has been a massive help saving them upfront costs, plus giving the extra security to our landlords know they have the potential to claim more than a traditional deposit will allow if needed. The system is very easy to use, as we integrate with Reapit, and the support team are always there to help.

Nock Deighton · April 2023

5 out of 5 · Love to use Flatfair!

As a letting agent, I love to use Flatfair. I think it is of a benefit to the Tenant as it can save them upfront costs whilst giving piece of mind to the Landlord. We have recently been unlocking Tenants traditional deposits and upgrading to Flatfair instead. Tenants are so grateful for the extra cash in their pockets! From an agent perspective the support is quick and helpful with a really user friendly platform. Thank you Flatfair!

Hunters · April 2023

5 out of 5 · Great service!

Great service and always there to help when needed

Hunters · April 2023

5 out of 5 · Great service!

Great service!

Jones Robinson · April 2023

5 out of 5 · Extremely quick and efficient

Been using Flatfair since 2018 as part of my job, the end of tenancy process is extremely quick and efficient whilst remaining impartial to both tenants and landlords. Behind the scenes they are always easy to get hold of and get the rare issue sorted quickly. Very knowledgeable team and one of the best deposit alternative systems out there!

CGT Lettings · April 2023

5 out of 5 · What's not to love!!

As a letting agent I personally love flatfair. It gives our tenants the option for cheaper upfront costs and our landlords a better level of cover. Whats not to love!

CGT Lettings · April 2023

5 out of 5 · Great experience!

We have had great experience using Flatfair, the offering to our Landlords is excellent ensuring that they have the highest level of protection against end of tenancy deductions. We get a good uptake from Tenants and the end of tenancy process is simple to do via their portal. Our account manager Collette is also fab - always on hand when we need her!

Hunters York · April 2023

5 out of 5 · Fantastic

Fantastic scheme, great customer service & an all round great option for landlords, agents & tenants alike. highly recommend ??

Martin & Co · April 2023

5 out of 5 · Great service!

Used FlatFair on a few properties now, and love it compared to a traditional deposit

Beals Estate Agents · April 2023

5 out of 5 · Great service!

We've used Flatfair since 2018 and had a great experience. They provide double the protection for landlords and their end of tenancy process is swift and fair. I regularly recommend other agents and landlords investigate their services all the time.

CGT Lettings · April 2023

Awards and recognition

  • Kerfuffle 2024 Supplier of the Year, Deposit Protection winners list
  • The Negotiator Awards 2023 Supplier of the Year: Professional Support: Silver winners list

Frequently asked questions about Flatfair

How many reviews does Flatfair have?

Flatfair has 3,208 reviews across 3 platforms: 24 on Kerfuffle, 3,000 on Trustpilot and 184 on Google. Kerfuffle reviews are left by estate and letting agents. Counts from other sites are shown as they appear there and are not part of the Kerfuffle rating. Some people review on more than one site.

What is Flatfair's rating on Kerfuffle?

Flatfair is rated 5.0 out of 5 from 24 agent reviews on Kerfuffle. The rating uses Kerfuffle reviews only.

Where can I read Flatfair reviews?

Agent reviews are on this page. Flatfair also has 3,000 reviews on Trustpilot and 184 reviews on Google, and each tile above links to them.

Has Flatfair won any awards?

Yes. Flatfair's awards on file include Kerfuffle 2024 Supplier of the Year, Deposit Protection and The Negotiator Awards 2023 Supplier of the Year: Professional Support: Silver. Awards are recognition only and do not change the Kerfuffle rating.

How do I book a demo with Flatfair?

Use the Book a demo button on this page and Flatfair will be in touch. It is free for agents.