As featured in the EA MastersBest Estate Agency Supplier Innovations 2020

Global 4 Communications Ltd

Here at Global 4, we have over 20 years experience working with estate agents call systems and requirements. We use... Read more

Here’s your exclusive kerfuffle deal:  As an exclusive Kerfuffle offer we are currently providing 30 day call recording and essential... Read more

Here at Global 4, we have over 20 years experience working with estate agents call systems and requirements. We use our extensive understanding to review your existing set-up and recommend the best solution to meet all your current and future needs. We will share our knowledge regarding industry best practice so you can ensure you are working as productively as possible.

We offer cost effective business telephone packages including our market leading 8x8 hosted telephone system with integrated video conferencing, call recording, mobile app & soft phone. We can also deliver super fast broadband, leased lines, mobiles, energy, call and line packages.

More importantly we understand that you are busy running your agency so we take all the hard work out of managing your communications & utilities for you.

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We have simplified the once complicated model. Prices start at £10.00 per user, and this includes;

- Unlimited UK calling - Landlines & mobiles! 

- Mobile app & Desktop app

- Call & video conferencing with recording capabilities

- Personalised On Hold Marketing

- Tier 1 phone number & extension

- Call recording

- Web browser click-to-dial

- Caller ID

- Voicemail

- Number porting - self service or managed

- Call waiting / Transfer / Park

- Phone paging (Polycom devices only)

- UC media storage for meeting recording and call recording

Fixed guaranteed low fixed pricing for 60 months

We have a unique offering where we have a 99% success rate integrating with web based platforms, Reapit, Sales force, Zoho, Teams, Outlook etc. If it's not something we've worked on before then we have ample resource to investigate it.

Awarded in 2019

Best Estate Agency Suppliers Guide 2020: Highly rated (Telephone Answering, Telecoms & Live Chat)

Setup / Onboarding

We can configure the new platform remotely, and set up along side existing service meaning there's minimal disruption and a seamless transfer over from old to new. If you would rather, we have a fleet of field engineers who will be able to visit your site and take care of everything for you.

Training & Support

How we train you and your team on your new platform is entirely up to you. We can do remote or on-site training sessions for groups or individuals. Our customer service team in West Sussex are available 24/7 and all Global 4 customers are assigned a dedicated account manager who will be responsible for looking after you and ensuring complete satisfaction.

Product range

Hosted telephone systems / on-premise telephone systems, calls and lines, broadband, leased lines, mobiles, mobile tariffs, energy.

 

Problems we solve for agents

We understand that you're busy running your business and don't have the time to research the best phone systems or utility packages, so we do the hard work for you. By using our industry expertise and broad product range we are able to tailor a package specifically for you and your business. We have proven success in; 

- Improving client engagement

- Enhancing customer satisfaction

- Providing key data to develop and grow an agency

- Support better remote working with the correct tools

 

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kerfuffle reviews on Global 4 Communications Ltd

Steve Meade SJM Consultants

Simplicity

Iain White White Iain C White Consultants Limted

they save you money and imorove efficiences and customer experience

cross

Let me do all the hard work and recommend products based on three simple questions

1. What are you trying to achieve?

Let me do all the hard work and recommend products based on three simple questions

2. How many offices do you have?

Let me do all the hard work and recommend products based on three simple questions

3. What is your budget?

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