Just Move In is The Home Move Platform. Our mission is to deliver change to the home setup and utility management process, offering a comprehensive suite of services, layered with a customer experience that enhances their move with your agency.
We manage thousands of moves every month, for hundreds of agencies, including Strutt & Parker, Finders Keepers, Knight Frank and Paramount. Our range of products help these agencies effectively manage their properties, saving them a huge amount of time and money.
From notifying the local council & water companies, through to setting up insurance & broadband, our team of highly trained Move Specialists are on hand to assist your customers with their home moves.
How are we different?
- Outstanding customer service (4.9/5 from 650+ Trustpilot reviews)
- We manage move-ins AND move-outs
- We manage sales AND lettings moves
- Appointment based (no cold-calling customers)
- Co-branded user journey for your customers
- Highly personal service with Move Specialists assigned to each customer
- Ongoing support from Customer Success
- Broad range of suppliers for every category, from broadband to energy
- 100% renewable energy tariffs only, from the very best suppliers
- Certified B Corporation
Our service is free of charge to agents and customers who come via agency referrals (we charge movers £290 if they come direct to our site, without an agency). We earn revenue in the same way a price comparison site operates, generating a small fee every time a customer takes up a recommendation that we make, on commercial services only. In addition, we provide a range of change of occupancy services - water, sewerage, council, gas and electricity notifications - where we don't earn a penny. This delivers a great service to our agents - and their customers - so it's something we've built into our business model.
Awarded in 2019
Best Estate Agency Suppliers Guide 2020: Excellent (Concierge Service)
The Negotiator Awards 2019 - Supplier of the Year Services & Products (Business) - Highly commended.
Setup / Onboarding
Very quick. A 15 minute demo and then agents can begin submitting customers to us right away.
Training & Support
Our Customer Success team is always on hand to help agencies with any questions, support or training for new team members.
The Home Move Platform consists of three products:
Home Setup Service (for buyers, sellers and renters)
Digital Tenant Referencing (launching Q1 2021)
Insurance for landlords, tenants, buyers and sellers
Problems we solve for agents
We remove all of the administration associated with managing change of occupancy notifications to suppliers, on behalf of landlords. These services, managed properly, for both move ins AND move outs, save agents a huge amount of time on a weekly basis, which results in massive cost savings.
In addition, we enhance the service they offer their customers, both sales and lets, which leads to higher brand engagement and stronger word of mouth referrals.
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