Keyzapp | Kerfuffle
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As featured in the EA MastersBest Estate Agency Supplier Innovations 2021

Keyzapp
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Keyzapp

5 Rating based on 28 reviewsLeave Review
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Keyzapp

Have you ever gone to collect a property key, only to find it wasn’t where you expected? Keyzapp relieves the daily... Read more

See the exclusive kerfuffle deal   Login and view the deal

Here’s your exclusive kerfuffle deal: 

100 FREE fobs for the first 20 to get in touch. Free enhanced setup package worth £499*

To include:
o Pre-setup consultation  
o Configuration of Keyzapp for your exact key system and processes by one of our experts  
o Free import of data from your existing system  
o Free recorded online training session  
o Post-setup followup coaching to ensure you are getting results

Just contact us with the "I'm interested" button below.

*Terms apply

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Overview

Have you ever gone to collect a property key, only to find it wasn’t where you expected?  Keyzapp relieves the daily hassle of key management, so you always know who has the keys.  Trusted by thousands worldwide, and the proud holder of the EXCEPTIONAL rating at the EA Masters,  our innovative smart fobs combine with a powerful cloud-based database to help you: 

  • Save time looking up, issuing and returning keys, banishing inefficient paper log books and lists.
  • Eliminate hassle and stress caused by searching for-misplaced or non-returned keys
  • Automatically chase late keys by text message
  • Track keys from anywhere using smart phones and tablets
  • Maintain a fully searchable audit log of all key movements or properties, key sets and people
  • Promote your brand and provide additional services through our range of bespoke smart fobs.

Successful key management relies on the people who use it day-to-day, so Keyzapp is easy to learn and can be tailored to fit your business processes. 

Problems we solve for agents

Keys cause stress. Stress costs time. Time costs money.  Keyzapp makes the stress go away.  

Before:

• People WAITING for the keys no one can find?
• APPOINTMENTS MOVED because the key wasn’t back in time, or had been given out to another person?
• The plumber says he left the keys at the front desk, but THEY'RE NOT THERE NOW!
• Someone needs to GET ANOTHER SET CUT?
• WHO’S GOING TO TELL THE CLIENT WE’VE LOST THE KEYS?

After:

• Keys are TRACKED with a UNIQUE FOB
• Keys are LOGGED and everyone is ACCOUNTABLE
• Keys are ANONYMOUS and SECURE
• Codes are CORRECT and your cabinet is ORGANISED
• Keys are MANAGED

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Angela Robinson Ashington Page Estate Agents
3 months ago

Fabulous Service/Fabulous Product

Your review

From our first enquiry Tim has been informative and helpful. The Keyzapp system is easy to implement and has streamlined our key safe system in both sales and lettings. We wish we had done this years ago! We can highly recommend.

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Anna Logan Redmayne Arnold & Harris
7 months ago

Straightforward and easy to use!

Your review

From the first trial with Keyzapp to implementing and now using the system, all staff have been helpful and friendly. The system itself is very easy to use and ensures we can keep our keys safe and accounted for. Definitely recommend!

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Jessica Wheeler Commercial
8 months ago

Excellent product and service

Your review

I was searching for a key management system that was more efficient than the methods I was currently using and wasso pleased when I came across Keyzapp. Manually tracking down keys is a nightmare, but Keyzapp greatly eases the stress of it with the automatic emailing and messaging when keys are late/overdue. All of our vendors who have commented on the new system were impressed by both the new fobs and the way the emails keep them on track with due dates and other notes.

In addition, the smart fobs bring an extra element of professionalism with the way we were able to customize them to our company branding. And adding keys to our inventory is so much easier now. Instead of cutting tiny pieces of paper to go inside plastic key tags (and having to redo it when it disintegrates due to weather and wear and tear), I simply swipe an unused fob and type what property it goes to before adding the keys to the ring. Simple as that!

I'm very pleased to say Keyzapp meets and exceeds what we were looking for. In every area, these guys knock it out of the park. If you want top notch friendly customer service and a fantastic product that is fairly priced, you can't go wrong with Keyzapp.

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Nancy Harding Calthorpe Estates
8 months ago

Great app!

Your review

We manage an Estate and hold hundreds of sets of keys in a manual system, which was becoming unwieldy, so decided to go out to the market to look for a way to automate and simplify things for us - the guys at Keyzapp did an online demo for us and we were sold! Very intuitive and easy to work your way around - and it is comparatively very cheap. It's now early days into our implementation but already we are seeing the benefits - thank you!

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Kate Watts Robert Watts
11 months ago

Excellent Service and Product

Your review

From start to finish the service from Keyzapp has been faultless. I would highly recommend using Keyzapp as it has saved so much time and is much more efficient.

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Leigh Stanford Leigh Stanford
1 year ago

The best solution for key management by far

Your review

As a cleaning company, our primary aim is to provide cleaning services to our clients, that's something we are expert in doing. However, combine lots of field workers, lots of varied locations and lots of keys, that's a disaster in the making. We set out to find a solution to the problem, but with so many providers of key management out there, it's a hard choice. Each provider had something that we liked and needed, but not one had all of what we were looking for. And then, I came across Keyzapp. Simple, effective, does what it should do, easy to navigate and cost-effective. Try before you buy too.

With apps on smartphones and a dashboard on PC's, we're in control. Phil helped get us signed up and started, then Tim took over, and we had a comprehensive video training session to get set up. All seamless without any hassle.

Keyzapp solved our key problem!


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Gary Taylor Northwood MK
1 year ago

Probably the best on the market today !

Your review

Since implementing KeyZapp, there has been a recognised step change that only comes with a certain level of confidence. The internal / external feedback is incredibly positive in that the system works and the intrinsic problems that go with managing people and keys in large quantities has all but gone away! The software is intuitive and user friendly, the support is first rate and as a business we are so happy that we engaged with Tim and the team.
Looking forward to the future and new developments that will enhance, in my view, a first class product.

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Duncan Sage The Key Concierge
1 year ago

Great Key Management Software

Your review

Ever since we signed up to Keyzapp, we have loved it. It makes our life so much easier now, keeping track of our keys. Also getting the contractors to bring our keys back if they forget by getting a text reminder. We even had the experience of a set of keys going missing, someone scanning the code and gave us a call to say they have found them! I couldn't believe it when the person called us! I would highly recommend this software to anyone and any company. They definitely deserve 5*

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Tiffany Parker Lanigan Estates
1 year ago

Excellent product even better customer service!

Your review

It's not often you come across incredible software which ACTUALLY works. This is the best in the game, simple, effective, and efficient! They really did think about every part of a user's journey - Couldn't recommend it enough!

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TJH Previous reviews CSM PM
1 year ago

Intuitive Key Management With Great Support

Your review

Intuitive Key Management With Great Support

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1 year ago

Intuitive Key Management With Great Support

This is an easy five start review for an excellent and intuitive key management system. We looked at a number of systems and options for the management of our key sets; KeyZapp came out on top with a very intuitive user interface that ensured key bookings, in and out, were done fast and efficiently; all supported by a detailed audit trail. Next up, the onboarding and product support has been excellent; compared to other cloud-based solutions that we use, KeyZapp are head and shoulders above them all. Onboarding was incredibly easy, under-pinned with webinar-based training, which was simply excellent and provided an opportunity to 'fine tune' the system options to exactly how we wanted key management to operate within our business. Support has, again, been excellent; our queries were answered promptly and there is always the option to speak with an expert, if that's what it takes. In summary, KeyZapp has made key management, for us, a simple, efficient process that allows us to focus on the other aspects of our business.

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Keyzapp: An introduction

Integrations

Messaging Systems:

• SMS - Chase late keys by text message.  All subscriptions include some SMS for free!
• Email- Send email confirmations when keys are picked up, include details like address or alarm codes

Connect to 1,000s of apps (Including some CRMs) via Zapier, IFTTT or Microsoft Flow

Keyzapp's "Web hook" system can alert other systems when keys are signed in or out or go overdue typical examples are:

• Create a task in your CRM or task list app for a colleague to chase the plumber who still hasn't brought the keys back
• Add a team message in Slack or WhatsApp when keys are reserved
• Send a push notification to a subscriber's phone when keys are brought back

Current Property CRM Integrations

• SME Professional
• Rezi by DezRez

Planned Property CRM Integrations

• Reapit Foundations

Dezrez
Kerfuffle rating: 4.9/5
Reapit
Kerfuffle rating: 4.9/5
SME Professional
Kerfuffle rating: 5.0/5

Onboarding

Setup / Onboarding

No equipment? Get set up in 24 hours

If you choose just to use Keyzapp as the world's easiest-to-use key database, then you can be up and running very quickly.

Use Keyzapp-branded fobs and stickers to be up and running in a week

If fancy branded smart fobs aren't that important to you, then we can usually ship your scanning equipment to you inside a week.

Branded kit takes a bit longer (3-5 weeks)

Lead times will vary a bit for customised smart fobs, depending on your exact needs.  Due to the pandemic these are currently taking a little longer to arrive - usually 3-5 weeks.

Training & Support

Even the most intuitive systems are only as good as the people who use them.  That's why you'll always get a helping hand to get started. At a remote one-on-one training and setup session, we'll spend the time making sure we tailor Keyzapp to match your processes and procedures, making it simple for everyone to adopt.

Following that you can pick up the phone at any time (UK standard business hours), or get support via the online portal.

If you're not happy, we're not happy, so we actively encourage you to let us know if something is working just the way you'd like it.  

Pricing

Keyzapp is priced based on a combination of the number of offices you manage keys from, and the number of properties you manage keys for.

Subscriptions:

• Standard: Ideal for smaller teams @ £29 per office per month. Manage keys for up to 145 properties (additional properties @20p per month each)
• Professional: Offers our full feature set. Most popular @ £45 per office per month. Manage keys for up to 300 properties (additional properties @15p per month each)
• Enterprise: For larger offices and organisations @ £75 per office per month. Manage keys for up to 750 properties (additional properties just 10p per month each)

Bespoke packages may be negotiated if you have particular needs or require terms other than our standard Ts & Cs.

Equipment - Smart Fobs and Readers

The equipment for working with Keyzapp is usually bought outright at a one-off cost. Costs can range from stickers @35p each, through to £1.10 each for the fanciest fob designs.  Readers are typically £30-£40 each.  Custom branding carries a one-off fee (usually £120) You can have as many or as few as you need.

Setup: From Free

We offer a free basic setup option with our online portal and support materials, including a basic upload of your properties and keys, if provided on our spreadsheet template or through one of our integration partners.

Enhanced Setup - Currently FREE for Kerfuffle members.

We encourage a more detailed "hands-on" setup to guarantee success.  We'll import your existing property and key data from any spreadsheet or system (we'll help you tidy it up if needed), and will provide 1-to-1 consultation, remote setup and training sessions, offering best practice guidance for you and your team. This includes tailoring your chosen subscription to your needs and working with you afterward to ensure success.

ROI

Typical in-branch time savings alone of £200 per month, as reported by clients

Awards

Awarded in 2020

Best Estate Agency Suppliers Guide 2021 - Best Overall Medium - Runner-U2

Awarded in 2019

Best Estate Agency Suppliers Guide 2020: Exceptional (Software & Technology)

Departments, categories and solutions

Solutions

Property & Inventory Inspections
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Property Management & Maintenance
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Category

Property Management
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Departments

Sales
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Lettings
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Property Management
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Land & New Homes
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Commercial
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Block Management
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kerfuffle reviews on Keyzapp

Helen Pass HomeSmart Lettings
2020-09-24 16:53:04

I can see exactly where keys are at all times and chase texts are sent out automatically for over due keys

David Devlin Milverton Grove Ltd
2020-09-24 12:13:55

Well designed solution that does what it needs to with the end user in mind

Paul Kingham Paul Kingham Residential Lettings
2020-09-24 10:54:56

Simple, relilable system.

Kirsten Allan FleetMilne
2020-09-24 10:42:32

How simple it is to use

Sally Hubbard Justin Lloyd
2020-09-24 10:27:12

Keyzapp is simply brilliant! So easy to set up and use, daily text alerts for contractors (and staff!) to bring back keys, allocated staff fobs so we know who signed them out, reports to keep on top of it all. We love it!

David Waterhouse FAM Ltd
2020-09-24 09:21:58

So simple to use

Megan O'Hara John Hilton
2020-09-24 09:16:32

So easy!

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