4.9 / 5 Rating based on  7 reviews

Van Mildert

Van Mildert has pride themselves on delivering exceptional service to the lettings industry over the past 10 years. By... Read more

Here’s your exclusive kerfuffle deal:  2 months FREE referencing when you sign up via kerfuffle ***This is for new clients only*** Read more

Van Mildert has pride themselves on delivering exceptional service to the lettings industry over the past 10 years. By utilizing the integrations with most of the major estate agency software platforms in the UK – this has given us significant advantages as well as delivering a quick and effective way of ordering a reference for the lettings industry. A genuine time-saving element from data entry in the CRM to processing ordering a reference allows staff to concentrate on winning further business.
Van Milderts dedicated team of over 80 personnel based in our Newcastle office ensures we are in total control of the reference until completion

Not only does Van Mildert do referencing but they offer rent guarantee policies/Contents Insurance and a Guaranteed Rental Payment Service – each delivering a revenue stream to the agent.

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Series 1 podcast 2 featuring Christian Balshen

 

Kelly Simms Sales and Lettings Angels
Nick Manson Mansons Property Consultants

£18 Fully comprehensive reference
£10 Instant Credit Check
£25 Company reference.

£10 per month Rent Guarantee insurance
£15 Guaranteed Rent Collection service.

Aquaint, CFP, Dezrez, Expertagent, VTUK, Gnomen, Jupix, AgentOS, Reapit, Veco and PEX

Future- Real Page


Is your API
Open? Yes
Chargeable? No

Setup / Onboarding

Onboarding is very easy and quick if they have software – this can usually be done with a click of a button, for none software clients, and email is sent to the client with a list of questions, as soon as those questions are answered, we can set them up.

Training & Support

Training for clients –
Online, face to face or blended?
Included or chargeable?

Mainly done over the phone, or by Zoom video conferencing- This is not charged to the client.


Do you offer free of charge –
Telephone Support – Yes
Email Support –Yes
Chat Support – No- we do not have this feature.

Problems we solve for agents

Time and efficiencies. Upon submitting the reference, we handle the rest! We are in a unique position where we are integrated in most of the Lettings Software packages allowing agents to save on average 10 minutes when ordering a reference.

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kerfuffle reviews on Van Mildert

Kelly Simms Sales and Lettings Angels

Having carried out in house referencing for years and having trailed several referencing companies, I would thoroughly recommend this company. As a high volume letting agency we rely on speed and accessibility to reports. Reports are generally back within 24 hours and the customer service is simply breathtaking. This company has transformed a part of our business - this is aided through the integration Of Agent OS

Nick Manson Mansons Property Consultants

Van Mildert has made the referencing process simple and seamless for both us and our clients. Because the applications are integrated into our operating system, they have manged to get our referencing timeline to the quickest it has ever been. It's also vitally important that we protect our landlords investment and have suitable Rent Guarantee and Legal Expenses solution in place to minimise losses in the event of a non-paying tenant and the additional legal costs to evict, Van Mildert offer what we believe to be a very comprehensive insurance policy at a competitive rate. The icing on the referencing cake is that the team in Newcastle are always on hand to deal with any and all queries.

Ricky Purdy Dawsons

The speed of service with the all important personality. The understanding of our needs as an agent, and those of a tenant/landlord are not always aligned. Communication, its importance at such a pressured time in the process of a prospective tenancy for tenants and agents, is very considered.

Mark Manning Manning Stainton

The People!

Charlotte Leyland FBM Residential Lettings

The history log which enables you to see to progress every step of the way

Lisa Forrester Jeffries Lettings

Simple, easy to navigate around

Kate Wood Paramount Properties

The team are knowledgeable, patient and show customer service like no other. Many a time they have stayed past working hours helping us getting a deal across the line.

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Let me do all the hard work and recommend products based on three simple questions

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