Van Mildert | Kerfuffle
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Van Mildert
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Van Mildert

4.9 Rating based on 45 reviewsLeave Review
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Van Mildert

Van Mildert has pride themselves on delivering exceptional service to the lettings industry over the past 10 years. By... Read more

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Overview

Van Mildert has pride themselves on delivering exceptional service to the lettings industry over the past 10 years. By utilizing the integrations with most of the major estate agency software platforms in the UK – this has given us significant advantages as well as delivering a quick and effective way of ordering a reference for the lettings industry. A genuine time-saving element from data entry in the CRM to processing ordering a reference allows staff to concentrate on winning further business.
Van Milderts dedicated team of over 80 personnel based in our Newcastle office ensures we are in total control of the reference until completion

Not only does Van Mildert do referencing but they offer rent guarantee policies/Contents Insurance and a Guaranteed Rental Payment Service – each delivering a revenue stream to the agent.

Problems we solve for agents

Time and efficiencies. Upon submitting the reference, we handle the rest! We are in a unique position where we are integrated in most of the Lettings Software packages allowing agents to save on average 10 minutes when ordering a reference.

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Write a review Total Reviews: 45
Total Reviews: 45
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Paul Allen Thomas Property Group
1 year ago

Great Service

Your review

As an agent doing circa 30 lets per month, We need a referencing agency that can turn around our references quickly and efficiently for us. Having used Van Mildert for some time now, We are very happy with the prompt service and speed in which they can carry out the references. The reference process is automated which means it takes us seconds to complete and we are always getting regular updates from the team at Van Mildert. We would highly recommend them.

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Sherrie Mellor Peter David Properties Ltd
1 year ago

Fantastic service

Your review

The referencing is streamlined which means it takes me seconds to complete the first page and then the tenants are informed to complete their details. I haven’t had any tenants chasing references which is a big thing for me as I do process a lot of applications. I am also regularly updated by the team at Van Mildert which saves me a job.

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Rebecca Matthew Matthews of Chester
1 year ago

Excellent service

Your review

An easy to use efficient referencing service. The integration with RPS makes the whole process seamless, highly recommended.

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Stephanie Eiken Roger Parry & Partners
1 year ago

Excellent System and great team

Your review

We have had a fantastic experience with Van Mildert. The process is smooth and simple and we are extremely happy with what we have experienced so far

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Laura Wilkinson Cornerstone Estate Agents
1 year ago

Fantastic

Your review

We have just transferred to Van Mildert from our previous referencing company. We couldn't recommend them enough much better service.

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Sarah Elton Martin and Co Mansfield
1 year ago

AMAZING!

Your review

Sufficient And Helpful

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Martin Derby Martin and Co
1 year ago

Excellent service with quick response times

Your review

Professionals Referencing Service

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Tim Foulkes Howard cundey live
1 year ago

Fantastic service and Mark Bevan is exceptional

Your review

Great service and fantastic team Dealing With Mark Is Always A Pleasure And Fantastic Service

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Philip Watson Martin & Co Rochdale
1 year ago

Great reference and prior to covid a great Rent Guarantee product

Your review

Responsive To Issues And From A Referencing Perspective Cannot Fault Them.

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Charlotte Steele Howard Cundey Live
1 year ago

Made my current company sign up to them as I had used them previously - they are great - super speedy, call you with updates and let you know whats going up with thorough notes on the system,

Your review

They provide training so that we all know what the product is. Helpful to deal with. They'Re Polite, Easy To Deal With, They All Manually Double Check The References, And Apply Common Sense To Most Situations.

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Blog

Kerfuffle Podcast Ep7 S1 - So this is how it ends

Kerfuffle Podcast Ep7 S1 - So this is how it ends

So this is how it ends. Simon Whale and David Mintz are joined by Suzanna Mavity of Acaboom,...

Integrations

Aquaint, Expertagent and PEX

Future- Real Page


Is your API
Open? Yes
Chargeable? No

agentOS
Kerfuffle rating: 5.0/5
CFP
Dezrez
Kerfuffle rating: 4.9/5
Gnomen
Jupix
Kerfuffle rating: 5.0/5
Openview - Powered by VTUK
Kerfuffle rating: 5.0/5
Reapit
Kerfuffle rating: 4.8/5
Veco by Eurolink Property Software
Kerfuffle rating: 5.0/5

Onboarding

Setup / Onboarding

Onboarding is very easy and quick if they have software – this can usually be done with a click of a button, for none software clients, and email is sent to the client with a list of questions, as soon as those questions are answered, we can set them up.

Training & Support

Training for clients –
Online, face to face or blended?
Included or chargeable?

Mainly done over the phone, or by Zoom video conferencing- This is not charged to the client.


Do you offer free of charge –
Telephone Support – Yes
Email Support –Yes
Chat Support – No- we do not have this feature.

Pricing

£18 Fully comprehensive reference
£10 Instant Credit Check
£25 Company reference.

£10 per month Rent Guarantee insurance
£15 Guaranteed Rent Collection service.

Awards

Awarded in 2020

Best Estate Agency Suppliers Guide 2021 - Best Overall Large - Runner-Up

Awarded in 2019

Best Estate Agency Suppliers Guide 2020 - Excellent (Legal & Compliance)

 

Departments, categories and solutions

Solutions

Insurance
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Tenant Referencing
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Category

Cross Sales / Additional Income
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Progression & Applications
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Departments

Lettings
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kerfuffle reviews on Van Mildert

Kelly Simms Sales and Lettings Angels
2020-06-26 22:49:46

Having carried out in house referencing for years and having trailed several referencing companies, I would thoroughly recommend this company. As a high volume letting agency we rely on speed and accessibility to reports. Reports are generally back within 24 hours and the customer service is simply breathtaking. This company has transformed a part of our business - this is aided through the integration Of Agent OS

Nick Manson Mansons Property Consultants
2020-04-17 10:56:32

Van Mildert has made the referencing process simple and seamless for both us and our clients. Because the applications are integrated into our operating system, they have manged to get our referencing timeline to the quickest it has ever been. It's also vitally important that we protect our landlords investment and have suitable Rent Guarantee and Legal Expenses solution in place to minimise losses in the event of a non-paying tenant and the additional legal costs to evict, Van Mildert offer what we believe to be a very comprehensive insurance policy at a competitive rate. The icing on the referencing cake is that the team in Newcastle are always on hand to deal with any and all queries.

Ricky Purdy Dawsons
2020-01-17 09:55:22

The speed of service with the all important personality. The understanding of our needs as an agent, and those of a tenant/landlord are not always aligned. Communication, its importance at such a pressured time in the process of a prospective tenancy for tenants and agents, is very considered.

Mark Manning Manning Stainton
2020-01-15 19:57:28

The People!

Charlotte Leyland FBM Residential Lettings
2020-01-15 09:18:01

The history log which enables you to see to progress every step of the way

Lisa Forrester Jeffries Lettings
2020-01-14 11:10:42

Simple, easy to navigate around

Kate Wood Paramount Properties
2020-01-14 10:06:32

The team are knowledgeable, patient and show customer service like no other. Many a time they have stayed past working hours helping us getting a deal across the line.

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