Tappter is a super simple messaging platform for estate agents that guarantees convenient and compliant communication... Read more
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Tappter is a super simple messaging platform for estate agents that guarantees convenient and compliant communication is only a 'tap' away.
Your property business can use one platform to:
- Manage multiple conversations between branches, teams, customers and partners (including solicitors, financial services providers, maintenance teams, etc.)
- Verify ID and onboard customers faster
- Share sales/leasing documents and collect digital signatures in an instant
- Access a fully auditable and transparent history of all communications
- Build and manage networking groups
Your customers have a single touch point to:
- Communicate with your branches, teams and partners when it’s most convenient
- Verify their ID quickly and securely
- Sign, store and access important documents relating to their property
- Quickly search through previous conversations and shared media
Your partners can use one messaging app to:
- Easily communicate with your branches, teams, tenants, buyers or sellers
- Respond quickly to any issues or required tasks
- Build networks, identify sales opportunities and find skilled support
Tappter is fully GDPR compliant and onboarding is lightning quick - we can integrate with existing workflows and CRM systems so you’ll be up and running in no time.
Subscription is on a per user or per branch basis with monthly or annual contracts.
- Separate messaging channels for branches, teams or business functions
- Simple profile creation for business users, customers and partners.
- Intuitive business dashboard providing real-time overview of all channels and conversations
- Fast customer onboarding via text message
- Regulatory compliant ID verification technology
- Electronic document signing and storage
- Fully auditable communication history
- Integration with your website & mobile apps
- Integration with existing workflows / CRM
- 100% ad-free
Problems we solve for agents
Avoid the Personal Messaging Wild West
Tappter brings the convenience of mainstream messaging apps into a controlled, secure and professional environment – with added functionality. No more worries about the risks, challenges and pitfalls of using personal WhatsApp accounts for work purposes or, worse still, inappropriate personal content ending up in a work channel.
Eliminate Communication Delays
As a business owner, you can track and revisit every single Tappter conversation. So you’ll know exactly when documents have been shared, seen and signed. Gone are the delays and frustrations of chasing multiple parties by phone or email.
Streamline Customer App Cost & Administration
Tappter’s extensive feature list means it is often possible to consolidate your technology stack to optimise your operations. If you’re a small or medium sized business, this can have a significant impact on your bottom line.
Take Community Groups Off Social Media
Building and managing groups on social media can be a great marketing tool for agents. However, the very fact these groups are on social media means you don’t always have the control you like over who or what is being posted. With Tappter you can build engaging communities in your own space and on your own terms.
Maintain a Five-Star Reputation
Your business is built on the strength of your customer service. With Tappter there’s no excuse for missing a message or poor response times. With Tappter you can get a crystal-clear picture of your team’s performance and proactivity. With Tappter you can nip any issues in the bud quickly and ensure there are no skeletons in the closet.
Tappter is available via a monthly or annual subscription.
Monthly Subscriptions start from £35 per user or from £175 per branch (for up to 5 users).
Paid Annually (in advance):
Annual Subscriptions start from £20 per user per month or from £100 per branch per month (for up to 5 users).
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Setup / Onboarding
Tappter offers a super-efficient 5-step onboarding process which includes:
- Initial consultation to determine optimal channel structure and any system integration requirements
- Setting up channels
- Setting up and testing integrations
- Inviting internal users via email
- Inviting customers via SMS
Training & Support
We pride ourselves on the super simplicity of our messaging platform so you'll be off and running in no time with access to ongoing support as required.