We have recently introduced TouchRight having used it in a prior role. It makes property inspections so much easier and streamlined.
The custom template builder is easy to use and provides logical and straightforward reports. It is quick and easy to add properties and adjust templates accordingly.
Using the software has made site inspections more efficient and provides property managers and clients with clear, reader friendly reports.
Kerry has always been extremely helpful and responsive, providing us with rapid responses and strong back office support.
I would recommend TouchRight for Property Management companies looking to have a cost effective, clear and user friendly way of recording property inspections.

At Cavetta Consulting, we pride ourselves on delivering exceptional customer experience and quality service in capital allowances and land remediation relief. Since integrating Touchright’s surveying software into our operations, we have seen a significant improvement in both efficiency and the quality of our valuations.

Touchright’s automated survey system has streamlined our data collection process, enabling us to gather comprehensive data and photographic evidence quickly and accurately. The platform’s intuitive interface and robust features have allowed us to produce forensic with greater consistency and speed, enhancing the service we provide to our clients.

We consider Touchright to be industry-leading software. It has made a measurable difference to our business by supporting our bespoke valuation methods and ensuring our reports meet the highest standards required for HMRC submissions. The ability to customise surveys to our precise requirements has further strengthened our internal processes and quality control.

We would not hesitate to recommend Touchright to other professional services firms seeking to modernise and improve their surveying and reporting workflows.

I have been using Touchright for a number of years now and with Kerry's help and support we have produced numerous report templates which give our customers all the information they require following a service.

Since the change of ownership, back to a family run business, Kerry has once again been a great support to us, providing us with updates where needed and engaging with us on future changes and where they can help us.

Kerry is an asset to the business and we know that we can rely upon here if and when needed.

I am writing to express my sincere appreciation for your platform. We have been using Touchright for over two years now, and I've personally found it to be excellent in terms of functionality, especially when compared to other platforms I've used in the past.

The tenants' comments section, in particular, has been a godsend and has saved us many hours of work by eliminating the need to manually place these comments on reports. Additionally, the availability of so many different pre-populated reports has been incredibly beneficial, not only streamlining our current processes but also helping us to expand our business and move into other income revenues. The ability to create our own templates, within reason, has also been incredibly valuable as it allows us to adapt to our specific customer needs and workflows. Furthermore, I've always found your team to be incredibly open and willing to listen to input, which is a testament to your commitment to making the platform even better.

Also whilst talking to Kerry it's great to see they are not resting on the laurels and they are improving the system greatly. I am looking forward to seeing all the changes that will be coming

Thank you for providing such a reliable and adaptable service that truly makes a difference in our daily operations.

Excellent work from Kerry. She is always on hand to help with queries and explains things simply.

Kerry is a breath of fresh air, couldnt ask for a better service. Always looking for ways to help us improve our service. Thank you Kerry for the continued support!

Kerry responded very fast to my emails and she made sure that got all the help and advice that I needed.
She has provided me with the specific template in no time.
Thank you for your kindness and great help Kerry!

We have used Touchright for a decade now. Being completely honest, when the company was previously owned by a big company the service levels dipped and the software wasn't developed. However, in the last couple of months, since the recent change of owner, things have already improved. Kerry carried out a really useful training session to refresh our team to make sure we are getting the most out of the software. They are also now asking for feedback on how they can improve the software and I'm looking forward to see what they develop over the coming months. Overall, the app is really use to use out in the field and the reports are completely customisable to suit our requirements. I've only given a 4.5 star rating because we really want an integration with our CRM provider Alto. If they create that integration, I'll change my rating to 5. Would highly recommend.

Just signed up with TouchRight through YieldMe and the whole process was quick and seamless. Having used the software before with a previous business, I already know how powerful and efficient it is - and I’m genuinely looking forward to working with it again. Great platform, great support, and a brilliant tool for keeping property reporting smooth and professional!

Unfortunately, since the acquisition by Plentific, support is less than average. This is to be expected as previously support was provided by the owners, Rachel was fantastic. Last support ticket was answered by a young call centre guy with zero knowledge. Will eb looking for another small owner run operation.