instep.ai
instep.aI captures, prioritises, manages and acts on the hundreds of inbound and outbound touchpoints that drive... Read more
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Overview
instep.aI captures, prioritises, manages and acts on the hundreds of inbound and outbound touchpoints that drive property businesses every day. Built with 35+ years of property industry know how and specifically trained on existing workflows like valuations, viewings, lettings, property search and management enquiries, instep.aI helps time sensitive agents, property managers, surveyors, mortgage brokers, developers and build to rent operators turn missed opportunities into won deals, mitigate operational risk and deliver best in class customer experiences 24 hours a day, 7 days a week.
Problems we solve for agents
Ella is a multi channel operational AI assistant that works 24/7 to capture, prioritise and act on property conversations across voice, chat and WhatsApp. Ella supports your entire business from front line teams to back office workflows by turning everyday inbound and outbound interactions into structured insight and automated actions.
Reviews
We’ve kept pricing deliberately simple because we’ve all been on the wrong end of proptech contracts that are hard to understand, packed with hidden fees, or force you to pay for capacity you never actually use. With instep.ai, you only pay for what you use. Voice usage is charged transparently with no rounding up. WhatsApp is a simple standalone monthly fee, with inbound messages included and outbound actions covered up to a generous allowance. There are no surprise charges, no complicated pricing tiers and no long term lock ins. We want you to use the product because it delivers value to your business, not because the pricing model traps you.
Setup / Onboarding
Onboarding typically takes 2 weeks for voice and WhatsApp, with a dedicated onboarding specialist supporting you throughout. We work with you to design bespoke conversational flows so the right information is captured in the way your team needs it. Questions and logic can be personalised to your workflows and the assistant can be configured with a pre set local accent or a cloned voice of your choosing. The result is an assistant that feels natural to your business and is ready to deliver value from day one.
Reid Cockrell
Founder & CEO
Patrick Littlemore
Founder & COO
David Mann
Head of Business Development
Solutions
Category
Departments
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