instep.ai
Instep.ai is built by property people, for property people. With 35+ years of property industry experience behind us,... Read more
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Overview
Instep.ai is built by property people, for property people.
With 35+ years of property industry experience behind us, we understand the workflows, challenges and opportunities that property businesses deal with every day.
Instep.ai captures revenue, saves time and elevates the customer experience by managing and acting on the hundreds of inbound and outbound touchpoints that drive your business, across WhatsApp, web chat and voice.
From valuations, viewings, lettings and property searches to property management enquiries, our technology is specifically trained around the workflows that matter to property businesses. It connects every conversation, interaction and piece of information through one shared memory, giving your teams a complete picture of every customer and every opportunity.
Whether you are an estate agent, property manager, surveyor, mortgage broker, developer or build to rent operator, Instep.ai helps you turn missed opportunities into won deals, reduce operational risk and deliver a best in class customer experience, 24 hours a day, 7 days a week.
Problems we solve for agents
Instep.ai captures revenue, saves time and elevates the customer experience.
We do this by capturing valuation and viewing requests 24 hours a day, 7 days a week, so opportunities never get missed.
Instep also automates admin heavy, repetitive tasks, freeing your team up to focus on what they do best, while answering most client questions promptly and professionally, even when your team is busy.
The result is a more responsive customer experience, less pressure on your team and more opportunities converted into revenue.
Reviews
Exclusive Member Pricing
Pricing for Voice, WhatsApp and Web Chat for most branches is £275 per month before the exclusive member discount.
As member, you’ll receive an additional 15% off, bringing this down to £233.75 per month.
If you sign up to a 12 month contract, you’ll also benefit from 50% off your first three months.
And the best part? Instep typically pays for itself for the entire year within the first month of going live.
So you’re not simply investing in technology, you’re investing in a solution designed to generate a return almost immediately.
Setup / Onboarding
Onboarding typically takes 2 weeks for voice and WhatsApp, with a dedicated onboarding specialist supporting you throughout. We work with you to design bespoke conversational flows so the right information is captured in the way your team needs it. Questions and logic can be personalised to your workflows and the assistant can be configured with a pre set local accent or a cloned voice of your choosing. The result is an assistant that feels natural to your business and is ready to deliver value from day one.
Training & Support
What’s lovely about Instep is that 95% of the work is already done.
That means when you join, you get to focus on the fun part, tailoring the final 5% to make Instep completely brand specific to your business.
You choose the name of your virtual assistant, make sure the greeting feels on brand, and tell us about any specific ways you want enquiries or clients to be handled.
We take care of the rest.
It’s a simple, easy setup, with no lengthy implementation process.
Reid Cockrell
Founder & CEO
Patrick Littlemore
Founder & COO
David Mann
Business Development
Grace Alom
Sales Director
Ian Pridham
Co-Founder & CTO
Ella English
Founders Associate
Megan Hart
Business Development
Alex Reed
Business Development
Harvy Sergill
Business Development
Product range
Inbound and outbound activity via Voice, WhatsApp & Web Chat
Solutions
Category
Departments
Brochure - Click here to open
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