Tenancy Deposit Scheme (TDS)
Deposit protection made simple for letting agents Established in 2003, the Tenancy Deposit Scheme is the UK’s... Read more
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Overview
Deposit protection made simple for letting agents
Established in 2003, the Tenancy Deposit Scheme is the UK’s longest-serving and largest not-for-profit, government-approved tenancy deposit protection scheme.
We help letting agents protect deposits, stay compliant, prevent disputes and resolve issues fairly when they arise.
Today we protect over 1.8 million deposits worth more than £2.3 billion, supporting agents, landlords and tenants across England, Wales and Northern Ireland.
With flexible protection options, powerful integrations and award-winning customer service, TDS makes deposit protection simple, secure and efficient for agents. 1.86 million deposits protected
TDS at a glance
- 1.86 million deposits protected
- £2.3 billion safeguarded
- 42% of disputes resolved through early or self-resolution
- 45+ CRM integrations launched
- Gold Supplier of the Year 2025 at The Negotiator Awards
Choose the deposit protection that suits you:
Our FREE, popular Custodial Scheme
Our best-value Insured Scheme, where you keep the deposit and pay a small fee to protect it.
Need more flexibility? You have the option to use both schemes!
Problems we solve for agents
Letting agents face increasing regulatory and operational pressures.
TDS helps agents:
✔ Protect deposits quickly and compliantly
✔ Reduce disputes with tenants
✔ Resolve disputes efficiently when they occur
✔ Automate processes through integrations
✔ Save time on administration
Our focus on early and self-resolution means many disputes are resolved before adjudication is required, helping agents and tenants reach an agreement faster.
Reviews
The Depositary - TDS has integrated some of The Depositary’s process into its tenancy deposit software across both TDS Insured and TDS Custodial. This innovative software application helps landlords and lettings agents to better manage the end of tenancy process.
TDS offers flexible pricing depending on the scheme you choose.
Custodial Scheme: FREE
Insured Scheme:
Low per-deposit protection fee.
Pricing varies depending on deposit volumes and scheme usage.
Setup / Onboarding
Switching to TDS is straightforward.
Our onboarding team will:
- Help you set up your account
- Support CRM integration where needed
- Assist with deposit migration
- Provide training and support for your team
Many agents are up and running within days.
Training & Support
The TDS Academy provides expert training to help agents manage deposits effectively and prevent disputes.
Courses include:
• Deposit protection fundamentals
• Adjudication workshops
• Inventory and check-in best practice
• End-of-tenancy procedures
• Level 3 qualification in deposit protection
Many courses offer CPD accreditation for letting agents.
We are always releasing new and updated guides, webinars and industry reports to support our customers and the wider PRS. Visit our events calendar to find out more.
Awarded in 2023
ESTAs Best in Sector Winner – Tenancy Deposit Services
The Negotiator Awards 2022-2023 - Bronze award, and Highly Commended in Supplier of the Year – Professional Services
Awarded in 2022
ESTAs Best in Sector Winner – Tenancy Deposit Services
Awarded in 2021
The ESTAS Best in Sector 2021 - Best Tenancy Deposit Services
The ESTAS Supplier of the year 2021 - GOLD
Awarded in 2020
The ESTAS 2020 - Supplier Best in Sector Deposit Schemes - Winner
Awarded in 2019
Best Estate Agency Suppliers Guide 2020: Highly rated (Financial Services & Insurances)
The ESTAS 2019 Supplier Best in Sector Schemes - Winner.
BSI ISO 10002 award for Customer Satisfaction, since 2019.
Product range
TDS Custodial, TDS Insured, TDS Academy, Tenancy Redress Service, Agent+, Landlord+, Tenant+, tlyfe
Solutions
Category
Departments
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