Reapit
Reapit is built for agencies that want to keep moving forward. It removes friction, creates clarity and unlocks... Read more
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Overview
Reapit is built for agencies that want to keep moving forward.
It removes friction, creates clarity and unlocks capacity, not by asking teams to work harder but by making work better. Backed by decades of industry experience and a deep understanding of how agencies really run, Reapit is a platform engineered for agency growth.
One partnership. One platform. Growth Unlimited.
Reapit is the end‑to‑end platform trusted by leading estate and letting agencies. It brings sales, lettings, property management, client accounting and insight together in one secure system, helping agencies capture more opportunities, run consistently and make better decisions every day without adding complexity.
Reapit gives agencies the clarity and consistency they need to grow with confidence.
Problems we solve for agents
- Capture and follow up on every enquiry automatically across sales and lettings
- See exactly where pipelines or processes are stalling across single or multi‑branch operations
- Deliver consistent workflows across teams, offices and portfolios
- Automate routine tasks so teams focus on exceptions, not admin
- Track compliance, maintenance and renewals before they become issues
- Rely on a responsive, knowledgeable UK support team when you need help
- Scale across multiple branches without added risk, complexity or headcount
- Connect your favourite PropTech apps through the Reapit AppMarket
Reviews
Our AppMarket offers ready-to-use, fully-integrated apps from leading PropTech providers for every business need.
The AppMarket makes it faster and easier to extend the Reapit platform for any business need, with single sign-on for a smoother, more secure user experience, with no double-keying data or jumping between apps.
All apps share an integrated, secure data and identity management model, with automatic updates so you don’t have to worry about integration, management or security hassles.
Our tiered pricing structure is based on your chosen solutions and number of users. Get in touch with one of our friendly team for a quick demo or a commitment-free consultation with one of our product experts who will work with you to determine a suitable pricing range for your agency.
Setup / Onboarding
For enterprise customers, our average delivery timescales are 12 weeks from the project start date and our Agency Edition platform for SMBs can be deployed in as little as four weeks. If Client Accounts is required, setup will take a little longer, because of the additional overheads of reconciling the accounts before go-live.
We will migrate 100% of your legacy data to a fully bespoke solution. Most other CRM providers are unable to do this as they have a much more rigid approach to converting data and configurations.
Training & Support
Training
Enjoy unlimited access to our comprehensive range of learning and development resources, including 50 live, in-person classroom sessions every month.
On-demand access to our Reapit IQ training portal means you will have the training you need, when you need it, with online courses available 24/7. Role-specific courses for different competency levels ensure your team have the skills to succeed today and in the future. Individual access to the portal means every member of your team can take control of their own learning and development.
Support
Technical support is always accessible. Log a ticket and set your own priority via our 24/7 online portal. Phone in and have your call answered within 20 seconds (Monday to Friday 9am to 5.30pm) or send an email. Whichever way you choose, the average resolution time is one working day - and you can access live updates on all cases via the portal. Hit the escalation button in the portal and we’ll respond within 15 minutes.
If you prefer to self-serve, our online knowledgebase is available 24/7 and contains over 1,000 articles. New articles are added constantly, using the most frequently asked questions on the portal to determine which articles are written next.
Reapit is a corporate member of the Service Desk Institute. Our support team are all Reapit employees, fully trained and based on-shore in the UK.
Awarded in 2019
Best Estate Agency Suppliers Guide 2020: Highly recommended (Software & Technology)
The Negotiator Awards 2019 - Supplier of the Year Technology (Agency Software) - Gold
The ESTAS 2019 - Supplier Best in Sector CRM Software - Winner
Awarded in 2018
The Negotiator Awards 2018 - Supplier of the Year (Technology) - Agency Software – Gold
The ESTAS 2018 - Supplier Best in Sector CRM Software – Winner
Estate Agency Supplier Guide: Best (Large) – Exceptional
Awarded in 2017
The Negotiator Awards 2017 - Supplier of the Year: Technology – Gold
The ESTAS 2017 - Best in Sector Software
Product range
An integrated CRM, Property Management and Client Accounts cloud platform for managing the entire customer journey from sales to lettings and everything in between.
Sales CRM - Fully integrated CRM solution with a single view of your customer across sales.
Lettings CRM - Fully integrated CRM solution with a single view of your customer across lettings.
Property Management - Provide consistent levels of service with tools and functions to manage your workload and processes.
Client Accounts - Complete solution to run your client accounts from a single platform, saving you time and money.
Analytics - Powerful reporting tools and business-critical real-time dashboards.
Mobile - Secure and quick access to day-to-day functions from anywhere and anytime.
Online - Intuitive digital tools offering self-service options to enhance and personalise your clients’ online experience.
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