Reapit
The end-to-end technology platform for estate agencies of all sizes. Reapit’s market leading technology product suite... Read more
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Overview
The end-to-end technology platform for estate agencies of all sizes.
Reapit’s market leading technology product suite provides estate and lettings agents with powerful tools covering sales, lettings, property management, client accounts and analytics underpinned by a robust, secure infrastructure. Enabling them to run their businesses, identify opportunities for growth, manage their properties collect rent, communicate with their customers and deliver an outstanding customer experience every time.
Give your teams what they need to be great at their jobs
From sales and lettings to property management and client accounts, Reapit is full of time-saving features that'll save your agents hours every day.
Deliver the service your clients expect
Our Client Portal, Power Organiser, workflows, and task plans make it easier to complete sales and fill properties.
Turn your data into business intelligence
Analyse your agency's core activities with DataWarehouse. Interrogate your data using your preferred business intelligence tool.
Integrated apps from leading providers on our AppMarket
All the PropTech you need, right inside the Reapit platform. Get everything done in one place, with single sign-on for a super-smooth, secure user experience.
Find a solution that works for your team
No matter the size of your agency, Reapit is right for you.
Problems we solve for agents
✔️ Sales, Lettings, Client Accounts and Property Management all on a single platform
✔️ One customer record that shows it all, as it happens
✔️ Real-time business insights
✔️ Always on, available anywhere
✔️ Real estate marketing and communication tools and templates
✔️ Readymade workflows and task plans that’ll save you hundreds of hours every year
✔️ Easy and intuitive to use
✔️ Legacy data migration, with unparalleled data accuracy
✔️ Comprehensive, immersive training
✔️ Fully customisable through our AppMarket
Reviews
Our AppMarket offers ready-to-use, fully-integrated apps from leading PropTech providers for every business need.
The AppMarket makes it faster and easier to extend the Reapit platform for any business need, with single sign-on for a smoother, more secure user experience, with no double-keying data or jumping between apps.
All apps share an integrated, secure data and identity management model, with automatic updates so you don’t have to worry about integration, management or security hassles.
Our tiered pricing structure is based on your chosen solutions and number of users. Get in touch with one of our friendly team for a quick demo or a commitment-free consultation with one of our product experts who will work with you to determine a suitable pricing range for your agency.
Setup / Onboarding
For enterprise customers, our average delivery timescales are 12 weeks from the project start date and our Agency Edition platform for SMBs can be deployed in as little as four weeks. If Client Accounts is required, setup will take a little longer, because of the additional overheads of reconciling the accounts before go-live.
We will migrate 100% of your legacy data to a fully bespoke solution. Most other CRM providers are unable to do this as they have a much more rigid approach to converting data and configurations.
Training & Support
Training
Enjoy unlimited access to our comprehensive range of learning and development resources, including 50 live, in-person classroom sessions every month.
On-demand access to our Reapit IQ training portal means you will have the training you need, when you need it, with online courses available 24/7. Role-specific courses for different competency levels ensure your team have the skills to succeed today and in the future. Individual access to the portal means every member of your team can take control of their own learning and development.
Support
Technical support is always accessible. Log a ticket and set your own priority via our 24/7 online portal. Phone in and have your call answered within 20 seconds (Monday to Friday 9am to 5.30pm) or send an email. Whichever way you choose, the average resolution time is one working day - and you can access live updates on all cases via the portal. Hit the escalation button in the portal and we’ll respond within 15 minutes.
If you prefer to self-serve, our online knowledgebase is available 24/7 and contains over 1,000 articles. New articles are added constantly, using the most frequently asked questions on the portal to determine which articles are written next.
Reapit is a corporate member of the Service Desk Institute. Our support team are all Reapit employees, fully trained and based on-shore in the UK.
Awarded in 2019
Best Estate Agency Suppliers Guide 2020: Highly recommended (Software & Technology)
The Negotiator Awards 2019 - Supplier of the Year Technology (Agency Software) - Gold
The ESTAS 2019 - Supplier Best in Sector CRM Software - Winner
Awarded in 2018
The Negotiator Awards 2018 - Supplier of the Year (Technology) - Agency Software – Gold
The ESTAS 2018 - Supplier Best in Sector CRM Software – Winner
Estate Agency Supplier Guide: Best (Large) – Exceptional
Awarded in 2017
The Negotiator Awards 2017 - Supplier of the Year: Technology – Gold
The ESTAS 2017 - Best in Sector Software
Product range
An integrated CRM, Property Management and Client Accounts cloud platform for managing the entire customer journey from sales to lettings and everything in between.
Sales CRM - Fully integrated CRM solution with a single view of your customer across sales.
Lettings CRM - Fully integrated CRM solution with a single view of your customer across lettings.
Property Management - Provide consistent levels of service with tools and functions to manage your workload and processes.
Client Accounts - Complete solution to run your client accounts from a single platform, saving you time and money.
Analytics - Powerful reporting tools and business-critical real-time dashboards.
Mobile - Secure and quick access to day-to-day functions from anywhere and anytime.
Online - Intuitive digital tools offering self-service options to enhance and personalise your clients’ online experience.
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